"Nice hotel in a great location, good room size for London. Hotel happily stored our luggage as we arrived earlier than the check in time. About a 7 m ... " More

By a verified traveller on Mon 26 Feb 2018

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Hotel Description

Our customers tell us they can't get enough of the family-friendly amenities at London House Hotel. During your stay, you'll be close to Portobello Road Market. Features include free WiFi in public areas and breakfast (surcharge). This 3-star hotel has 103 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and coffee/tea makers
  • Free WiFi and wired Internet
  • Continental breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and TV in a common area
  • Guests speak favourably about the proximity to public transport and the convenient parking
  • Just a 3-minute drive from Portobello Road Market and 6 minutes from Kensington Palace

Lower Ground Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£41 per night

Small Double Room (For Short Stay with 4 Foot Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room - Back yard view

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

London House Hotel ratings based on 22 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for London House Hotel

Everyone (17)
2 out of 5

Small Rooms

Pros: Close to shops and restaurants
Cons: Bigger rooms. Better housekeeping.
Location: Close to all things to do in London.
My room was very small and claustrophobic. Housekeeping wasn't up to scratch.

Posted by , from Essex on 19 Aug 2018

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Comment from Hotel Management

25 Oct 2018 by LHH Team

Dear Debra, First of all, thank you for the time that you invested by writing this review. We are delighted to hear from you that you found our location comfortable! Near the Hotel you can find a plenty of restaurants, shops, supermarkets, pubs... We would like also to apologise if your experience here was not pleasant. Your opinion is very important for us in order to improve our service! To conclude, if you want to give us another opportunity, please contact us directly once you decide to return to London! We will allocate you in a nice room for a great value of money! Kind regards

3 out of 5

clean hotel but noisy

Pros: cleanliness
Cons: better windows that keep noise out and actually shut
Location: location was good with access to the tube and restaurants but there was a heavy presence of homeless gypsys
paid a little extra for a garden view room but that was a mistake. given a room directly opposite the lift and the noise of staff running trolleys into the lift and then outside our window as they took them into the street ( our room was above the hotel entrance) lasted well into the early hours, people who went outside for a cigarette were talking loudly and the traffic noise made it an unpleasant stay in a hotel that was clean and comfortable. The reception staff were excellent and check in and out was effortless, just a pity about the noise levels.

Posted by , from somerset on 13 Mar 2018

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4 out of 5

Nice hotel, good location

Pros: Rooms modern and good size
Nice hotel in a great location, good room size for London. Hotel happily stored our luggage as we arrived earlier than the check in time. About a 7 min walk to Bayswater Tube station.

Posted by on 26 Feb 2018

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4 out of 5
Sehr gut gewessen!!! Ein tolles Hotel mit gute verbintung.

Posted by on 4 Feb 2019

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Comment from Hotel Management

9 Feb 2019 by LHH Management

Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

4 out of 5
Hyvä sijainti ja hotelli muutenkin kaikinpuolin hyvä, mutta äänieristys todella huono! Onneksi oli korvatulpat mukana.

Posted by on 30 Jan 2019

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Comment from Hotel Management

8 Feb 2019 by Lhh Management

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Hyvä hotelli lähellä metroasemaa. Huoneessamme oli öisin hieman viileä ikkunan huonon eristyksen takia.

Posted by on 13 Jan 2019

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Comment from Hotel Management

27 Jan 2019 by LHH Team

Dear Helmi, Thank you very much for rating the London House Hotel! We hope you have had a great stay at the Hotel and we will be more than happy to welcome you again! With best wishes, LHH Team

3 out of 5

Posted by on 6 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by LHH Team

Dear Anonymous, Thank you very much for rating us at Expedia website! We hope you have had a great stay at the Hotel and we will be more than happy to welcome you again! With best wishes, LHH Team

3 out of 5
Zentral gelegen, sauber, Zimmer eher klein, keine Minibar/Trinkwasser, keine Bar/inhouse Restaurant

Posted by on 31 Oct 2018

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Comment from Hotel Management

3 Nov 2018 by LHH Team

Dear Anonymous, Thank you very much for reviewing London House Hotel. We are happy to learn that you have had a nice stay overall and that you found our Hotel centrally located and the rooms clean. At the same time, we feel very sorry you found the room to be smaller than expected. Being a Victorian style property, we have a wide selection of styles, shapes and sizes of accommodation with each room being unique. In the future, if you decide to stay with us, please feel free to contact us and we will be pleased to assist you with a room that will meet your standards. With best wishes, LHH Team

3 out of 5
Decent hotel, affordable, breakfast was 7 pounds per person and it was basic breakfast, but pretty good for a hotel in this price range. There's a lot restaurants that serve breakfast close by. Also foodshops and the tube is near. Staff are mostly polite, some were a bit non-responsive. Room that we had was small, but still, for it's price decent. Only real complaint I have is that instead of changing the used cups and spoons in the room the roomservice just wrinsed them with water and whiped a bit, which I find disgusting. Otherwise no complaints about the cleaning.

Posted by on 20 Oct 2018

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Comment from Hotel Management

26 Oct 2018 by LHH Team

Dear Markus, First and foremost thank you very much for sharing your experience with us! We appreciate the positive review and we are happy to learn that you found our Hotel decent and affordable. We try to keep our prices competitive by conducting a market research survey and launching several discount offers. We truly appreciate your kind comments regarding our good value. Furthermore, you can rest assured that your observations regarding the cleanliness of the cups in your room and the discomfort with some of our staff are extremely important to us, as they will help us improve our service while we guarantee the most enjoyable stay to all our guest. For this reason we have taken well note of the points remarked and we would be honoured if you give us a second chance whenever you decide to come back to London. Please do not hesitate to contact us and we will be more than happy to provide you with an impeccable service! With best wishes, LHH Team

3 out of 5
Das Zimmer war extrem klein, für 2 Personen wäre es unzumutbar. Die Lage des Hotels ist gut, Bus und Underground in nächster nähe.

Posted by , from Schweiz on 2 Sep 2018

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Comment from Hotel Management

15 Sep 2018 by LHH Team

Dear Tamara, thank you for taking the time to write a review! We are really happy you appreciated the location of the hotel! Please feel free to contact us directly so that we can suggest the best room type that might match your requirements. With best wishes,

Property Features

London House Hotel offers its guests tour or ticket assistance, multilingual staff, and express check-out. Public spaces have free WiFi and wired Internet. London House Hotel also features a television in common area and a lift. This 3-star London hotel is smoke free.

  • 103 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: London (LHR-Heathrow) (24.6 km / 15.3 mi)
  • Train station: London Paddington Station (1.6 km / 1 mi)
  • Parking:

Room Amenities

London House Hotel offers 103 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and a hairdryer. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

"Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking."

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization for 1 night's stay on the guest's credit card 8 days prior to arrival for any bookings where payment will be made at the hotel instead of at the time of booking. For more information, please contact the property using the information in the confirmation email.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 9.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London House Hotel
  • House Hotel
  • London House Hotel England

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at London House Hotel.