"Good location.basic hotel.clean sheets.no lift so plenty of stairs. " More

By a verified traveller on Sun 05 Aug 2018

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Hotel Description

Our customers tell us they enjoy the comfortable beds at Palace Court Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free breakfast and free WiFi in public areas, plus a round-trip airport shuttle (surcharge). This 2-star hotel has 42 rooms over 5 floors. Each room includes amenities such as a TV and a coffee maker.

  • All rooms offer TVs, coffee/tea makers and desks
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the comfy beds and low noise level
  • 7 minutes by foot from Kensington Gardens and a 3-minute drive from Hyde Park
  • Airport shuttle service available for a fee

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£36 per night

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Palace Court Hotel ratings based on 23 verified reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Palace Court Hotel

Everyone (4) Couples (5) Students (1) Family (8) Friends (1) Other (3)
4 out of 5

Close to shops and tube station

Good location.basic hotel.clean sheets.no lift so plenty of stairs.

Posted by on 5 Aug 2018

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1 out of 5

Noisy, dirty, smelly, cold, no hot waterf

Noisy, dirty, smelly, cold, no hot waterf!!! Try to ignore this place sn go for something nicer like Travelodge in Finshley

Posted by , from Munich on 22 Jan 2018

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3 out of 5

nice location but.......

The room was extremely small though the bathroom was OK And breakfast OK but basic. No lift. I was offered a room on The 4th floor but a lot of climbing so declined. Staff generally Friendly. Being a Bank Holiday weekend they were very busy So couldn't offer me another room lower. Breakfast was only Until 09.15 so a lie in not possible.

Posted by on 28 May 2015

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2 out of 5

mediocre experience

Hotel was a distance from the underground station and there was no elevator. I stayed on the top floor and going up and down with shopping or my luggage was quite an ordeal. Toilet was in bad condition and the room had no central heater. It had an electric radiator that you could turn on whilst in the room that made the atmosphere very dry. I didn't try the breakfast as it started too late (after 7.30 am) and you had to sign up for a 'time slot' in advance.

Posted by on 23 Jan 2015

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3 out of 5


was ok, but the Tv didnt work!! Staff were all foreign also.

Posted by on 4 Oct 2013

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1 out of 5

Last minute booking

It was difficult booking a triple room so as a last resort we took this hotel as it was in a good location. Found dark hair on ' clean' bedding. The hotel was having a vermin issue with a neighbouring hostel, yes we had a furry visitor in our room, made a complaint was offered another room but family would be separated. Breakfast was very basic, not worth getting up for.We were not offered any help with heavy luggage, no lift in hotel.

Posted by on 13 Jul 2013

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1 out of 5

Very rude Manager

For the money it was OK! The room we had was very small (very) but was told it was a larger room, possibly as it had a single bed squeesed in as well as a double. The double was up a flight of stairs with no standing room, you could just about sit up in bed so the ceiling was very oppressive. Not even sure if thats allowed. Any way it was just just a night. but it does seem as though the owners are filling every space possible. When I got home I found the room key in my pocket so being a good citizen I rang to say I would send it back immediately. The response I received was unbelievable, the "manager" I spoke to was very rude and insisted I would pay for the room for another 2 nights. I of course told him my telephone call was to be polite and he could use his spare key for the time being, he then insisted he had no spare, then changed his mind and said it would be inconvenient to keep opening the door all night (the door happens to be next to reception about 4m away) and he insisted he would charge me. If he charged my card which I doubt, he would be breaking the law, so I said I would take him to court. All in all I doubt we would stay there again and I suggest to the management that in a service industry he should be sacked. Many keys are lost and stolen and spares are always on hand (if not then bad management). Hotel OK for 1 night at about £50

Posted by on 26 May 2012

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4 out of 5

visiting friends and sightseeing

first time I'd stayed at this hotel , my single room was very small but adequate as I didn't plan to spend too much time there.hotel has 5 floors and no lift and when I asked I was given a room on the first floor,when I first went into the room the heaters were on full in the bedroom and bathroom and for me the heat was too much but the receptionist was helpful and I was able to turn off the heaters which was fine, a very large window in the room but unable to open it but fine as heaters could be controlled. breakfast adequate for me best to get down early as you might have to wait at busy times, location excellent for 3 tube stations Queensway, Bayswater and Notting Hill Gate.No 390 bus from Bayswater Road to Oxford St, and Euston , a large selection of restaurants of all types in the area and it felt a very safe area to walk alone at night.

Posted by on 3 May 2012

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3 out of 5

pienellä budjetilla, vain yöpymiseen.

Pros: Sijainti oli hyvä. Rauhallinen alue, aivan metroaseman läheisyydessä.
Cons: Aamupala tarjontaa.
Location: Hotelli sijaitsi aivan bayswater aseman lähellä. Siitä oli lyhyt matka kävellä kensington parkkiin ja tietysti myös hyde parkkiin.
Hotelli oli vaikea löytää, mutta sitten kun se löytyi sijainti osoittautui hyväksi. Rauhallinen alue, hyde parkiin kävelymatka. En tiennytkään että noin pieniä hotellihuoneita on edes olemassa...mutta nyt se on todistettu. Huoneeseen mahtui todellakin vain se parisänky, eikä sen ympärille juurikaan liikkumatilaa jäänyt. Mutta meille se oli ihan ok. Kävimme siellä vain nukkumassa, muuten liikkeellä koko päivän. Aamiainen oli..ei siitä sen enempää. Henkilökunta ystävällistä. Vaikkakin siivooja vahingossa heitti roskiin suurehkon kassin, missä oli sen päivän ostokseni...asian selvittelyä odottelen. Opinpahan laittamaan ostokset kaappiin jemmaan.

Posted by , from jyväskylä on 23 Feb 2018

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2 out of 5

on savait que c'était pas terrible: c'est vrai

3 nuits dans l'hotel confort sommaire petit dej assez décevant sourire du personnel rare

Posted by on 11 Feb 2017

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Property Features

Free breakfast is available daily. Public spaces have free WiFi. A round-trip airport shuttle (available on request) is available for a fee. The business-friendly Palace Court Hotel also features tour or ticket assistance and a television in common area. This Victorian London hotel is smoke free.

  • 42 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • No smoking on site


Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow)
  • Train station: London Paddington Station (1.8 km / 1.1 mi)
  • Metro station: Bayswater Underground Station (0.6 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Palace Court Hotel offers 42 forms of accommodation with coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Desk

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 9 AM.

Hotel Policies


  • Check-in time ends at noon
  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available


Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 20 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Palace Court Hotel London
  • Palace Court Hotel
  • Palace Court London
  • Palace Court
  • Hotel Palace Court
  • Palace Court Hotel London, England

You should know

  • Palace Court Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.