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"It was nice after a long journey to have such a friendly welcome and a complimentary drink. It was only an overnight stay, but the hotel is clean, fun ... " More

By a verified traveller on Mon 26 Feb 2018

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Hotel Description

The shopping around Park Grand London Lancaster Gate gets good marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus a restaurant and a bar. This 5-star guesthouse has 75 rooms over 6 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, room service (during limited hours) and premium bedding
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the location and the value of their stay
  • Within a 10-minute walk of Kensington Gardens and Hyde Park
  • Airport shuttle service available for a fee

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£85* Per night/room 17 Nov - 18 Nov

Club Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Park Grand London Lancaster Gate ratings based on 23 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Grand London Lancaster Gate

Everyone (5) Couples (7) Family (2) Friends (3) Other (4)
5 out of 5
The staff went out of their way to be friendly and helpful. Very impressed with the standard of service!

Posted by on 11 Feb 2019

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4 out of 5

Great position, friendly welcome.

Pros: High spec of facilities.
Cons: The stairs down to the lower floor were rather difficult with a suitcase, some kind of lift device for luggage?
Location: Close to Paddington station, Queensway and Hyde Park, so bars, restaurants and a pleasant walk across the park to the museum area in Kensington.
It was nice after a long journey to have such a friendly welcome and a complimentary drink. It was only an overnight stay, but the hotel is clean, functional and well placed so I would definitely consider staying another time. The room was downstairs and compact, so possibly not perfect for a long stay. Facilities and condition all excellent.

Posted by , from Wien on 26 Feb 2018

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5 out of 5
Very nice, very posh, staff were very professional

Posted by on 23 Dec 2017

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3 out of 5
Much smaller than expected but the staff made up for the lack of room space.

Posted by on 19 May 2017

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2 out of 5

One Night Stay In London

I recently stayed at this hotel and although it was well located, there were a few let downs, when I made the booking, I was told the room would be a deluxe one, but when I arrived, it was rather small. There should also have been a safety deposit box in the room, but this was missing, the hotel staff were kind enough to hold my belongings in their safe overnight though and that was OK. Overall, I think that this 4 star hotel wasn't worth the price I paid to stay in it and as for a 2nd stay, I think I'll have to pass.

Posted by on 30 Oct 2013

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4 out of 5

Pleasant hotel

We spent three nights at the hotel, which was a very relaxing and pleasant stay. We stayed in a clubroom, located in the basement.The room was very spacious, clean and quiet. The staff was very helpful and we were well looked after. The hotel location is a perfect base for sightseeing in London. Just a short walk to Lancaster Gate tube station or the Hyde Park. Even Notting Hill can be reached within 15min walk from the hotel.There is one minor drawback, we missed a hotelbar to have a drink winding down the day.However, there are some good pubs nearby.We would consider the hotel again for our next trip to London.

Posted by on 6 Mar 2013

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1 out of 5

Disappointing

We had special tickets for the Albert Hall and just wanted a bed for the night to save a rush for the last train home. Have used Premier with no problems before but... We should have smelled a rat when we were 'upgraded'. We waited 15 minutes for someone to show us to our room which proved to be the basement of a terraced block at the end of the street. Incidentally, not the first block we were taken to. Having already descended narrow enclosed stairs in the first place we were taken further up the road and had to tackle similar stairs again. The room we eventually found ourselves in was small and dingy. There was a broken lampshade and shower taps - it all looked and felt very tired. Not even a plastic tooth tumbler provided. If this was an 'upgrade' then I am very glad we did not have the room as originally booked although that would have been in the main building and have had the benefit of visible hotel staff. Very disappointing indeed and to be avoided by us in future.

Posted by on 26 Jun 2012

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1 out of 5

small room

room miniscule inspite of having paid for an upgrade to deluxe

Posted by on 10 Apr 2013

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5 out of 5

Hieno hotelli! Ystävällinen ja auttavainen henkil

Pros: Pidin tässä hpotellissa kaikesta!
Cons: No eipä juuri mitään enempää tarvitse.
Location: Sijainti siis Hyde Parkin vieressä. Kaksi metroasemaa lähellä ja bussit. Lähikaupasta sai ostettua metrolipun.
Hotellin henkilökunta oli todella mukavaa,ystävällistä ja auttavaista ja se teki minun ja lapsenlapseni lomasta uskomattoman hienon elämyksen.Hotelli oli kodikas ja siisti.Hyvä sijainti ,kaksi metroasemaa lähellä. Henkilökunta otti lapset hienosti huomioon ja hotelli oli todella ruhallinen. Erinomainen aamiainen,huoneessa omenia odottamassa meitä kun menimme ja ihanat kylpytakit ja aamutossut kaapissa.

Posted by , from Suomi on 8 Feb 2018

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4 out of 5

Zentrales Hotel, sauber

Sehr freundlicher Service. Hotelzimmer war zwar nicht besonders gross dafür sauber!

Posted by on 24 Feb 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi and wired Internet. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury Park Grand London Lancaster Gate. This 5-star London guesthouse is smoke free.

  • 75 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: London (LHR-Heathrow) (25 km / 15.5 mi)
  • Train station: London Paddington Station (0.5 km / 0.3 mi)
  • Metro station: Lancaster Gate Underground Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Park Grand London Lancaster Gate offers 75 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This London guesthouse provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

On-site venue – This restaurant only serves breakfast.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 6.75 and GBP 14.95 per person (approximately)
  • Airport shuttle fee: GBP 65 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Grand London Lancaster Gate House London
  • Hyde Premier London
  • Hyde Premier London Hotel
  • Hyde Premier London Hotel Paddington Park
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  • Hyde Park Premier London Paddington Hotel
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  • Park Grand London Lancaster Gate Guesthouse
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  • Hyde Park Premier Hotel London
  • Hyde Park Premier London Paddington Hotel London
  • Park London ncaster Gate Lond
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  • Park Grand Lancaster Gate
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  • Park Grand London Lancaster Gate Guesthouse London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.