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"The staff went out of their way to be friendly and helpful. Very impressed with the standard of service! " More

By a verified traveller on Mon 11 Feb 2019

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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£135* Per night/room 9 Oct - 10 Oct

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

The breakfast at Park Grand London Lancaster Gate gets good marks from our customers. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the location and the helpful staff
  • 7 minutes by foot from Hyde Park and a 2-minute drive from Marble Arch
  • Airport shuttle service available for a fee

Park Grand London Lancaster Gate ratings based on 16 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Grand London Lancaster Gate

Everyone (8) Couples (3) Family (1) Friends (1)
1 out of 5

Posted by on 19 Oct 2020

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5 out of 5
The staff went out of their way to be friendly and helpful. Very impressed with the standard of service!

Posted by on 11 Feb 2019

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4 out of 5

Great position, friendly welcome.

Pros: High spec of facilities.
Cons: The stairs down to the lower floor were rather difficult with a suitcase, some kind of lift device for luggage?
Location: Close to Paddington station, Queensway and Hyde Park, so bars, restaurants and a pleasant walk across the park to the museum area in Kensington.
It was nice after a long journey to have such a friendly welcome and a complimentary drink. It was only an overnight stay, but the hotel is clean, functional and well placed so I would definitely consider staying another time. The room was downstairs and compact, so possibly not perfect for a long stay. Facilities and condition all excellent.

Posted by , from Wien on 26 Feb 2018

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5 out of 5
Very nice, very posh, staff were very professional

Posted by on 23 Dec 2017

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3 out of 5
Much smaller than expected but the staff made up for the lack of room space.

Posted by on 19 May 2017

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1 out of 5
Aivan eri mitä luvattiin

Posted by on 25 Sep 2021

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3 out of 5

Posted by on 24 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Kanisha Rodrigues-Reception Supervisor

Dear Guest, Thank you for your feedback. I hope that your stay was comfortable, if there was anything we could do better during your stay please feel free to share. We hope to see you in the near future.

3 out of 5
Das Zimmer ist sehe klein und es hatte viele Flecken am Boden und an den Vorhängen. Das Personal war sehr freundlich.

Posted by on 18 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by Kanisha Rodrigues-Reception Supervisor

Dear Guest, Thank you for choosing to stay with us. I am sorry to hear that your stay wasn't upto your expectations upon this occasion. Please allow us a second chance and we shall personally take care of your booking.

4 out of 5
La propreté est bonne, cependant je n'ai pas apprécié , la taille de la chambre et et de la douche qui sont petites, de plus il faut traverser la salle à manger pour rejoindre les chambres.

Posted by on 20 Nov 2019

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5 out of 5

Hieno hotelli! Ystävällinen ja auttavainen henkil

Pros: Pidin tässä hpotellissa kaikesta!
Cons: No eipä juuri mitään enempää tarvitse.
Location: Sijainti siis Hyde Parkin vieressä. Kaksi metroasemaa lähellä ja bussit. Lähikaupasta sai ostettua metrolipun.
Hotellin henkilökunta oli todella mukavaa,ystävällistä ja auttavaista ja se teki minun ja lapsenlapseni lomasta uskomattoman hienon elämyksen.Hotelli oli kodikas ja siisti.Hyvä sijainti ,kaksi metroasemaa lähellä. Henkilökunta otti lapset hienosti huomioon ja hotelli oli todella ruhallinen. Erinomainen aamiainen,huoneessa omenia odottamassa meitä kun menimme ja ihanat kylpytakit ja aamutossut kaapissa.

Posted by , from Suomi on 8 Feb 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi and wired Internet are free in public spaces. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury Park Grand London Lancaster Gate. An airport shuttle (available 24 hours) is available for a fee. This 5-star London guest house is smoke free.

  • 75 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: London (QQP-Paddington Train Station) (0.4 km / 0.3 mi)
  • Metro station: Lancaster Gate Underground Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Park Grand London Lancaster Gate offers 75 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This London guest house provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 7:00 AM and 10:00 AM.

On-site venue – This restaurant only serves breakfast.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Park Grand London Lancaster Gate offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast and through room service.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Airport shuttle fee: GBP 65 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Grand London Lancaster Gate House London
  • Hyde Premier London
  • Hyde Premier London Hotel
  • Hyde Premier London Hotel Paddington Park
  • Park Grand London Lancaster Gate Hotel London
  • Park Grand London Lancaster Gate Hotel
  • Park Grand London Lancaster Gate London
  • Park Grand London Lancaster Gate
  • Park Grand London Lancaster Gate England
  • Park Grand London Lancaster Gate House
  • Hyde Park Premier London Paddington Hotel
  • Park Grand London Lancaster Gate Guesthouse London
  • Park Grand London Lancaster Gate Guesthouse
  • Park Grand London Lancaster Gate England
  • Hyde Park Premier Hotel London
  • Hyde Park Premier London Paddington Hotel London
  • Park London ncaster Gate Lond
  • Park Grand Lancaster Gate Guesthouse
  • Park Grand Lancaster Gate
  • Hyde Park Premier London Paddington
  • Park London Lancaster Gate
  • Park Grand London Lancaster Gate London
  • Park Grand London Lancaster Gate Guesthouse
  • Park Grand London Lancaster Gate Guesthouse London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.