"Lovely relaxing ambiance. Very clean. Beautiful rooms. Disappointed our spa session involved what seemed like a deep clean on the sauna and steam roo ... " More
13 Apr 2022 by Jeffrey
Thank you for your feedback, Yin Wai. I am pleased to read that location of our hotel suited your visit and the cleanliness of our hotel was up to your standard. However, I am sorry if there was a concern with the pillow and you were disturbed by the noise that did not give you comfort during your stay. Rest assured your feedback will be passed to our team to review and improve our standard. I hope to have the opportunity to welcome you back soon. Kind regards, Jeffrey
8 Feb 2022 by Natacha
Thank you for your review, Katharine. While I am happy you had a pleasant stay with us, I am sorry to hear about the experience you had during your stay. We have taken note of your comment and looking into it. We look forward to seeing you again and hope to exceed your expectations. Kind regards, Natacha