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- Air-conditioned rooms with 24-hour room service, LED TVs and minibars
- Free WiFi
- Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
- English breakfast served daily for a fee
- Self-parking available for a fee
- Take a swim in the indoor pool
- Services include dry cleaning/laundry, concierge services and tour or ticket assistance
- On-site recreation includes a fitness centre
- Guests speak favourably about the proximity to the airport and the beach
- Within a 10-minute walk of The Vaults and Imperial War Museum
Park Plaza London Waterloo ratings based on 69 verified reviews
Guest reviews for Park Plaza London Waterloo
4 Mar 2019 by Carolina
Dear Anonymous Thank you for your review, I am sorry you were unhappy with your stay and please be assured we will work hard to resolve these issues. Again thank you for your feedback. Kind Regards Carolina Assistant Front of House Manager
6 Feb 2019 by Aymen
Dear Guest, Thank you for the review. The Hotel Team would like to sincerely apologize for any inconvenience caused by the activation of the hotel fire alarm system. We understand the concern a fire alarm can cause, however, the alarm system is in place to ensure the safety of all residents and team members. We would like to thank you for your co operation and understanding regarding this incident. Kind Regards, Guest Relations Manager
19 Jan 2019 by Aymen
Dear Guest, Thank you for taking the time to leave us a review, we hope you enjoyed your stay with us. On behalf of our entire staff at Park Plaza London Waterloo we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our reception, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Please note that the security deposit is mentioned in all of our booking outlets, however, this is no excuse for the way it was handled by our reception. Kind Regards, Guest Relations Manager
28 Nov 2018 by Michela Paoletti, Guest Relations Manager.
Dear Heather, thank you for taking the time to share your review. Please accept our sincere apologies. Unfortunately we had an issue with hot water which has now been resolved. We completely understand this was not convenient for you. We really apologize for the inconvenience this may have caused you. Kind regards,
26 Nov 2018 by Michela Paoletti, Guest Relations Manager
Dear Guest, Thank you for taking the time to share your review. Your feedback is greatly appreciated. Best Regards
25 Nov 2018 by Michela Paoletti, Guest Relations Manager.
Dear rose, Thanks for taking the time to write a review of your stay, we are excited to hear you loved it and are celebrating the great feedback and perfect score! We hope you come back soon. Best Regards,
10 Sep 2018 by Eva Ranto-Stampolliou
Dear Allan , Delighted we were able to make it right for you. Thanks for the five stars. Best Regards, Eva Ranto-Stampolliou Guest Relations Manager
30 Aug 2018 by Senior Guest Relations Manager
Dear Guest, Thank you for your review. I am disappointed to read that your stay was not entirely as you would have expected. I would like to apologise for the inconvenience caused. I can assure you all matters have been addressed with the relevant Departmental Heads to ensure immediate follow up. Best Regards, Sarah Crombie
Can't fault this place
21 Apr 2018 by Eva Ranto-Stampoliou
Dear Guest, Thank you so much about the fantastic feedback after your stay. Delighted we were able to make it right for you. Thanks for the five stars. Best regards, Eva Ranto-Stampoliou Guest Relations Manager
11 Mar 2018 by Eva Ranto-Stampoliou
Dear Guest, Thanks for the great review. We are looking forward to welcome you back in the near future. Best regards, Eva Ranto-Stampoliou Guest Relations Manager
About the Park Plaza London WaterlooLocation 6 Hercules Road, London, England SE1 7DP
Park Plaza London Waterloo offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Park Plaza London Waterloo. For a fee, parking is available. This 4-star London hotel is smoke free.
- 1 building
- 494 guestrooms or units
- 13 levels
- Built in 2016
- Dining venue
- Bar or lounge
- Coffee shop
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Newspapers in lobby (free)
- No smoking on site
Family Friendly Amenities
- Family Property
- Indoor pool
- Free WiFi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
- Airport: London (LCY-London City) (13.7 km / 8.5 mi)
- Train station: London Waterloo Station (0.7 km / 0.4 mi)
- Metro station: Lambeth North Underground Station (0.1 km / 0.1 mi)
- Parking: Self parking available for a surcharge
Park Plaza London Waterloo offers 494 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.
- In-room dining (24 hours)
- LED television
- Films for purchase
- Pillow options
- Rainfall showerhead
- Housekeeping (daily)
- Hairdryer available
- Laptop safe
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a English breakfast daily from 6 AM to 10:30 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- In-room accessibility
- Check-in time starts at 2 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are not available.
- No pets allowed, but service animals are welcome
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
- Only service animals are allowed
- Union Pay
- No rollaway/extra beds available
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
- Self-parking fee: GBP 45.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Park Plaza London Waterloo Hotel
- Park Plaza Waterloo Hotel
- Park Plaza Waterloo