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4.3 out of 5

"Excellent setting - St Ermine’s continues to provide superb service. Restaurant was superb - the braised ox cheeks were tremendous. " More

By a verified traveller on Sun 17 Feb 2019

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Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£233* Per night/room 25 Aug - 26 Aug

Family Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around St. Ermins Hotel, Autograph Collection. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy garden views while dining at Caxton Grill
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the proximity to public transport
  • Within a 15-minute walk of Buckingham Palace and Big Ben
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

St. Ermins Hotel, Autograph Collection ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for St. Ermins Hotel, Autograph Collection

Everyone (13) Couples (1) Family (1)
5 out of 5

Posted by on 12 Jul 2019

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13 Jul 2019 by Amy Kaur

Hi There, Thank you for your feedback. Kind regards, Amy

2 out of 5

Posted by on 21 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Daniela Lehner - Front Office Manager

Dear guest Thank you for taking the time to review your stay with us. I hope to have the opportunity to welcome you back soon again. Kind regards

5 out of 5
Excellent setting - St Ermine’s continues to provide superb service. Restaurant was superb - the braised ox cheeks were tremendous.

Posted by on 17 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by mercedes

Thank you very much for the wonderful feedback! Looking forward welcoming you again.

3 out of 5
I had used the Hotel many times in my earlier business life. This was a trip down memory lane. My wife and I enjoyed our visit and we will use the hotel again. A couple of points, Breakfast in our room cost $77 ,this is far too expensive. Also we were forced to evacuate the Hotel because of a minor fire on the morning of the 27th April. Ii suggest the Hotel might have offered a compensatory drink to those affected or some small gesture to acknowledge to inconvenience Yours sincerely Colm Brennan

Posted by , from DUBLIN on 30 Apr 2018

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Comment from Hotel Management

1 May 2018 by Saleh

Dear Mr Brennan, Thank you for staying with us and I appreciate your feedback. Kind regards, Saleh Samaha / Reception Manager

5 out of 5

Amazing hotel close to Buckingham palace

Beautiful stunning hotel - close to lots of Londons main attractions. Rooms are spacious and very luxurious - can't wait to return. Staff are so helpful and friendly - a special thank you to Soyful who made our trip to the st Ermins so amazing.

Posted by , from bedforsdshire on 8 Oct 2017

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Comment from Hotel Management

10 Oct 2017 by Saleh

Dear Rita, Thank you for staying with us and I appreciate your feedback. Kind regards, Saleh Samaha/ Reception Manager

5 out of 5

Nice hotel good location

Nice hotel, quick check in & out , welcoming stuff

Posted by , from Manchester on 26 Apr 2017

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Comment from Hotel Management

11 May 2017 by Marta - Duty Manager

Dear Gemma, thank you for your lovely feedback. Hope to see you back soon.

5 out of 5
Super Hotel! Sehr nettes Personal, total gemütliches Frühstück, saubere Zimmer und eine top Lage. Wir waren dort mit unseren 3 Kids...sehr kinderfreundlich!

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Daniela Lehner - Front Office Manager

Thank you for a fantastic review and I hope to have the opportunity to welcome you back soon again! Kind regards

5 out of 5
Super Lage. Sehr aufmerksames Personal. Zimmer klein, aber sauber.

Posted by on 26 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Daniela Lehner - Front Office Manager

Thank you for a fantastic score and I hope to have the opportunity to welcome you back soon again. Kind regards

4 out of 5
Hotellilla huippu sijainti aivan St James-metroaseman vieressä ja kävelymatkan päässä parlamenttitalolta ja Buckinghamin linnasta. Hyvä aamiainen. TUntui olevan suosittu häidenviettopaikka. Kahdet hääjuhlat meidänkin viikonlopun aikana.

Posted by on 28 Aug 2018

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Comment from Hotel Management

3 Sep 2018 by Daniela Lehner Front Office Manager

Thank you for taking the time to write about your stay. I am looking forward to welcoming you back soon again. Kind regards

3 out of 5
+ Das Hotel befindet sich an der besten Lage. Das Personal ist freundlich und hilfsbereit. - Die Zimmer sind relativ klein (sogar Deluxe), die Badezimmer sind klein und veraltet..Das Hotel ist renovationsbedürftig. Die Lifte sind eng und langsam.

Posted by , from Zürich on 23 May 2018

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Comment from Hotel Management

24 May 2018 by Soyful Alam

Dear Reviewer, Thank you for your review. I'm sorry to hear you found the bathroom small and dated and we did not meet your expectations. We hope to welcome you back in the not too distant future. Kind regards,

About the St. Ermins Hotel, Autograph Collection

Location Caxton Street 2, London, England SW1H 0QW

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a library, and a terrace are also featured at the business-friendly St. Ermins Hotel, Autograph Collection. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 331 guestrooms or units
  • 6 levels
  • Built in 1912
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: London Victoria Rail Station (0.9 km / 0.5 mi)
  • Metro station: St. James's Park Underground Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

St. Ermins Hotel, Autograph Collection offers 331 air-conditioned accommodations with minibars and video game consoles. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Caxton Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 60 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 21 for adults and GBP 12.00 for children (approximately)
  • Self-parking fee: GBP 55 per night
  • Valet parking fee: GBP 55.00 per night
  • Pet fee: GBP 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ermins
  • Ermins Hotel
  • Hotel St. Ermins
  • St. Ermins
  • St. Ermins Autograph Collection
  • St. Ermins Autograph Collection London
  • St. Ermins Hotel
  • St. Ermins Hotel Autograph Collection
  • St. Ermins Hotel Autograph Collection London
  • Jolly St Ermins Hotel
  • Jolly St Ermins London
  • St. Ermin's Hotel - Autograph Collection London, England
  • St. Ermins Hotel, Autograph Collection Hotel
  • St. Ermins Hotel, Autograph Collection London
  • St. Ermins Hotel, Autograph Collection Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.