4.4 out of 5

"I had used the Hotel many times in my earlier business life. This was a trip down memory lane. My wife and I enjoyed our visit and we will use the ho ... " More

By a verified traveller on Mon 30 Apr 2018

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Hotel Description

St. Ermins Hotel, Autograph Collection's central location gets good marks from our customers. During your stay, you're just a quick walk from St. James Park. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1912, this 4-star hotel has 331 rooms over 6 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at Caxton Grill
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the central location and the proximity to shopping
  • Within a 10-minute walk of St. James Park and Westminster Abbey
  • Dogs welcome for a fee

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£184 per night

Standard Room, 2 Queen Beds, 2 Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

St. Ermins Hotel, Autograph Collection ratings based on 47 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for St. Ermins Hotel, Autograph Collection

Everyone (13) Couples (10) Business (2) Family (13) Friends (4)
5 out of 5

Posted by on 12 Jul 2019

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Comment from Hotel Management

13 Jul 2019 by Amy Kaur

Hi There, Thank you for your feedback. Kind regards, Amy

2 out of 5

Posted by on 21 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Daniela Lehner - Front Office Manager

Dear guest Thank you for taking the time to review your stay with us. I hope to have the opportunity to welcome you back soon again. Kind regards

5 out of 5
Excellent setting - St Ermine’s continues to provide superb service. Restaurant was superb - the braised ox cheeks were tremendous.

Posted by on 17 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by mercedes

Thank you very much for the wonderful feedback! Looking forward welcoming you again.

3 out of 5
I had used the Hotel many times in my earlier business life. This was a trip down memory lane. My wife and I enjoyed our visit and we will use the hotel again. A couple of points, Breakfast in our room cost $77 ,this is far too expensive. Also we were forced to evacuate the Hotel because of a minor fire on the morning of the 27th April. Ii suggest the Hotel might have offered a compensatory drink to those affected or some small gesture to acknowledge to inconvenience Yours sincerely Colm Brennan

Posted by , from DUBLIN on 30 Apr 2018

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Comment from Hotel Management

1 May 2018 by Saleh

Dear Mr Brennan, Thank you for staying with us and I appreciate your feedback. Kind regards, Saleh Samaha / Reception Manager

5 out of 5

Amazing hotel close to Buckingham palace

Beautiful stunning hotel - close to lots of Londons main attractions. Rooms are spacious and very luxurious - can't wait to return. Staff are so helpful and friendly - a special thank you to Soyful who made our trip to the st Ermins so amazing.

Posted by , from bedforsdshire on 8 Oct 2017

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Comment from Hotel Management

10 Oct 2017 by Saleh

Dear Rita, Thank you for staying with us and I appreciate your feedback. Kind regards, Saleh Samaha/ Reception Manager

5 out of 5

Nice hotel good location

Nice hotel, quick check in & out , welcoming stuff

Posted by , from Manchester on 26 Apr 2017

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Comment from Hotel Management

11 May 2017 by Marta - Duty Manager

Dear Gemma, thank you for your lovely feedback. Hope to see you back soon.

5 out of 5

Lovely hotel

Stayed in a room for four people for one night. It is a lovely hotel in a convenient location.

Posted by on 6 Mar 2016

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5 out of 5

Amazing weekend away

I had a weekend away with husband and son, all staff went out of their way to make out stay wonderful and relaxing, best hotel in London, so convenient for sightseeing, it’s a real wow when you walk up to the hotel, lovely and quiet away from the hustle and bustle of London

Posted by on 23 Feb 2016

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5 out of 5

AMAZING weekend away

Love love this hotel – it the best hotel in London by far. Wonderful staff they make you fell so welcome. Go and try it you won’t be disappointed

Posted by on 16 Dec 2015

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5 out of 5

Amazing weekend away

Weekend away with a couple of friends. Have stayed at the St Ermins several times best hotel in London. Beautiful hotel amazing staff and perfect location. Can't wait for my next trip.

Posted by on 9 Dec 2015

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About the St. Ermins Hotel, Autograph Collection

Location Caxton Street 2, London, England SW1H 0QW

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a library, and tour or ticket assistance are also featured at the business-friendly St. Ermins Hotel, Autograph Collection. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 331 guestrooms or units
  • 6 levels
  • Built in 1912
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (26.4 km / 16.4 mi)
  • Train station: London Victoria Rail Station (0.9 km / 0.5 mi)
  • Metro station: St. James's Park Underground Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

St. Ermins Hotel, Autograph Collection offers 331 forms of air-conditioned accommodation with minibars and video game consoles. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Caxton Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 60 per pet, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 21 for adults and GBP 12.00 for children (approximately)
  • Self-parking fee: GBP 55 per night
  • Valet parking fee: GBP 55.00 per night
  • Pet fee: GBP 60 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St. Ermins Hotel Autograph Collection London
  • St. Ermins Hotel Autograph Collection
  • St. Ermin's Hotel - Autograph Collection London, England

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.