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St. Ermins Hotel, Autograph Collection

4-star property
Caxton Street 2, London, England 020 3788 4841
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4.4 out of 5
Excellent!
See all 25 Ebookers Reviews

"Excellent setting - St Ermine’s continues to provide superb service. Restaurant was superb - the braised ox cheeks were tremendous. " More

By a verified traveller on Sun 17 Feb 2019

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Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£143* Per night/room 17 May - 18 May

Family Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around St. Ermins Hotel, Autograph Collection. During your stay, you're just a quick walk from St. James Park. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1912, this 4-star hotel has 331 rooms over 6 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at Caxton Grill
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the location and the proximity to public transport
  • Within a 10-minute walk of St. James Park and Westminster Abbey
  • Dogs welcome for a fee

St. Ermins Hotel, Autograph Collection ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for St. Ermins Hotel, Autograph Collection

Everyone (13) Couples (2) Family (3) Friends (1)
5 out of 5

Posted by on 12 Jul 2019

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Comment from Hotel Management

13 Jul 2019 by Amy Kaur

Hi There, Thank you for your feedback. Kind regards, Amy

2 out of 5

Posted by on 21 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Daniela Lehner - Front Office Manager

Dear guest Thank you for taking the time to review your stay with us. I hope to have the opportunity to welcome you back soon again. Kind regards

5 out of 5
Excellent setting - St Ermine’s continues to provide superb service. Restaurant was superb - the braised ox cheeks were tremendous.

Posted by on 17 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by mercedes

Thank you very much for the wonderful feedback! Looking forward welcoming you again.

3 out of 5
I had used the Hotel many times in my earlier business life. This was a trip down memory lane. My wife and I enjoyed our visit and we will use the hotel again. A couple of points, Breakfast in our room cost $77 ,this is far too expensive. Also we were forced to evacuate the Hotel because of a minor fire on the morning of the 27th April. Ii suggest the Hotel might have offered a compensatory drink to those affected or some small gesture to acknowledge to inconvenience Yours sincerely Colm Brennan

Posted by , from DUBLIN on 30 Apr 2018

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Comment from Hotel Management

1 May 2018 by Saleh

Dear Mr Brennan, Thank you for staying with us and I appreciate your feedback. Kind regards, Saleh Samaha / Reception Manager

5 out of 5

Amazing hotel close to Buckingham palace

Beautiful stunning hotel - close to lots of Londons main attractions. Rooms are spacious and very luxurious - can't wait to return. Staff are so helpful and friendly - a special thank you to Soyful who made our trip to the st Ermins so amazing.

Posted by , from bedforsdshire on 8 Oct 2017

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Comment from Hotel Management

10 Oct 2017 by Saleh

Dear Rita, Thank you for staying with us and I appreciate your feedback. Kind regards, Saleh Samaha/ Reception Manager

5 out of 5

Nice hotel good location

Nice hotel, quick check in & out , welcoming stuff

Posted by , from Manchester on 26 Apr 2017

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Comment from Hotel Management

11 May 2017 by Marta - Duty Manager

Dear Gemma, thank you for your lovely feedback. Hope to see you back soon.

5 out of 5

Lovely hotel

Stayed in a room for four people for one night. It is a lovely hotel in a convenient location.

Posted by on 6 Mar 2016

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5 out of 5

Amazing weekend away

I had a weekend away with husband and son, all staff went out of their way to make out stay wonderful and relaxing, best hotel in London, so convenient for sightseeing, it’s a real wow when you walk up to the hotel, lovely and quiet away from the hustle and bustle of London

Posted by on 23 Feb 2016

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5 out of 5

AMAZING weekend away

Love love this hotel – it the best hotel in London by far. Wonderful staff they make you fell so welcome. Go and try it you won’t be disappointed

Posted by on 16 Dec 2015

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5 out of 5

Amazing weekend away

Weekend away with a couple of friends. Have stayed at the St Ermins several times best hotel in London. Beautiful hotel amazing staff and perfect location. Can't wait for my next trip.

Posted by on 9 Dec 2015

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About the St. Ermins Hotel, Autograph Collection

Location Caxton Street 2, London, England SW1H 0QW

Renovations + Closures

This property is closed from 5 November 2020 to 16 May 2021 (dates subject to change).

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a library, and tour or ticket assistance are also featured at the business-friendly St. Ermins Hotel, Autograph Collection. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 331 guestrooms or units
  • 6 levels
  • Built in 1912
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.7 km / 16.6 mi)
  • Train station: London Victoria Rail Station (0.9 km / 0.5 mi)
  • Metro station: St. James's Park Underground Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

St. Ermins Hotel, Autograph Collection offers 331 forms of air-conditioned accommodation with minibars and video game consoles. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Caxton Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 60 per pet, per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 21 for adults and GBP 12.00 for children (approximately)
  • Self-parking fee: GBP 55 per night
  • Valet parking fee: GBP 55.00 per night
  • Pet fee: GBP 60 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ermins
  • Ermins Hotel
  • Hotel St. Ermins
  • St. Ermins
  • St. Ermins Autograph Collection
  • St. Ermins Autograph Collection London
  • St. Ermins Hotel
  • St. Ermins Hotel Autograph Collection
  • St. Ermins Hotel Autograph Collection London
  • Jolly St Ermins Hotel
  • Jolly St Ermins London
  • St. Ermin's Hotel - Autograph Collection London, England
  • St. Ermins Hotel, Autograph Collection Hotel
  • St. Ermins Hotel, Autograph Collection London
  • St. Ermins Hotel, Autograph Collection Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.