Skip to main content
Beginning of main content
4.3 out of 5

"Newly renovated, with air conditioning, in a super-convenient location. The building and interior itself are beautiful. The staff were friendly and ... " More

By a verified traveller on Sat 11 Aug 2018

Enter dates to see availability

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at The Bailey's Hotel London. During your stay, you're just a quick walk from Natural History Museum. Enjoy features like free WiFi in public areas, plus 2 restaurants and a fitness centre. Built in 1876, this 4-star hotel has 212 rooms over 5 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Olives Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • Steps from Cromwell Road and 7 minutes on foot from Natural History Museum
  • Airport shuttle service available for a fee

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£124* Per night/room 12 Jun - 13 Jun

Luxury Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Cosy Double Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

The Bailey's Hotel London ratings based on 44 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Bailey's Hotel London

Everyone (13) Couples (13) Business (3) Family (9) Friends (3) Other (1)
5 out of 5
Newly renovated, with air conditioning, in a super-convenient location. The building and interior itself are beautiful. The staff were friendly and helpful.

Posted by on 11 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

18 Sep 2018 by Kim

Dear Guest, Thank you for taking the time to write us and sharing your experiences regarding for your recent visit. We are glad that you enjoyed your stay and liked the newly refurbished room. We look forward to another opportunity of serving you again. Kind regards, Hotel Manager Kim Tian

5 out of 5

The ideal place to stay in London

Pros: Mostly the historical side of it and the elegance of the whole hotel
Cons: The only little bit weak point was the room service. The cleaning lady that made our room was not doing a perfect job (leaving trash behind)...
We loved it. If you are the type who loves historical place with a modern touch, in a perfect location, then this will be a dream place to stay in for you. We loved the idea that we are staying in one of the oldest hotel in London, and the decoration was simply beautiful. Very class hotel, chic, and elegant.

Posted by , from Prague on 11 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

26 Jan 2018 by Arthur W C Ho

Dear Jutka, Thank you for taking the time to write us and sharing your experiences regarding for your recent visit. It was a pleasure serving you. We are delighted to read that you loved many aspects of our historical building and the hotel’s convenient location. Apart from the cleanliness shortfall, we are glad to know that all in all you enjoyed the courteous manner of our staff and that they were able to engage you and provide you with a pleasant stay. Please let me know next time when your travels bring you to London, so that I can personally make the arrangements and to ensure that you are comfortable and that you will thoroughly enjoy. Jutka, our support and patronage is highly valued and we look forward to other opportunities of serving you whenever your travels bring you to London. Sincerely , Arthur W C Ho General Manager

4 out of 5
Friendly staff, very close to tube station, surrounded by many good restaurants

Posted by on 9 Jan 2017

Was this review helpful to you?
5 out of 5

Excellent vslue

Good location for Royal Albert Hall, excellent service

Posted by on 1 Jun 2015

Was this review helpful to you?
4 out of 5

Work Break

Excellent position and good value. Will certainly stay again and will always book through E Bookers

Posted by on 7 Oct 2014

Was this review helpful to you?
4 out of 5

Perfect location in central London

The hotel is perfectly located just opposite the tube station which makes it easy to get to the airport or anywhere in London (note that you will need to change trains since there are some upgrades happening to the lifts ALSO you will have to take stairs) There is also a bus stop in front of the metro which takes you to either South Kensington (all the museums) or High Street Kensington (shopping; not as busy as Oxford str) The check in was smooth, and I was given my room earlier than check-in time. The room was on a small size - the bed was pushed to the wall on one side and hence was accessible from one side or end only (I got to sleep by the wall) There was also a lamp on the wall on that side which I managed to hit couple times at night. The bed itself needs a topper for sure - you could feel lumps and bumps underneath. But I am ok with any bed as long as it is long and wide enough. The A/C was rather loud but worked perfectly well. The mini bar is empty (why? especially that they take your credit card details at check in). TV was rather small too (32inch or so?) The bathroom was the best part of this room - really spacious (almost same size as the room) Nice bathtub and shower, very good water pressure and nice hot water. The toiletries were also nice. The towels were big and nice too. No slippers or bath robes provided. Our room was on a low floor facing the inner yard. There are some works being done but I was informed it happens 9am-5pm during the weekdays and 10am - 4pm on the weekends (we never heard anything since were out most of the day) and never in the mornings. So do not be put off by the fact there are works carried at the hotel. The breakfast was not nice at all. They serve pre-fried eggs and when we asked if we could get some eggs freshly cooked the waiter told us we need to get one from the cooked ones. When we explained we wanted new he started telling us that it is not boiled egg but fried (??) Then another waitress got involved and tried to explain to him that we want friend eggs fried 'more'. In the end they took the 'pre-cooked' eggs and fried them more - they were rubbery and impossible to eat. Another issue was coffee. You could only get filter coffee with breakfast. If you want any other type of coffee it is charged. The coffee was watery and very bad. The selection is very small and unappetising. Even though we had the breakfast included in the price, we never returned - there is Pret opposite the hotel, also further down the road there is Caffee Nero for even better coffee. Other places on the street cater for tourists mainly and the food is not that good. The hotel bar is nice. We went there to watch football and relax. The only problem was when I ordered some wine I was served the largest size. I did not realise at the time #late night, too tired etc# but though would have been nice of them to ask what size I wanted. There is also a happy hour in the early evenings and we also got served some complimentary canapés which was lovely.

Posted by on 25 Jun 2014

Was this review helpful to you?
4 out of 5

Lovely historic hotel

A great location and historic features of hotel made it feel more special to us. Reception staff very friendly and room and bed really comfortable. All at a good price.

Posted by on 4 Mar 2014

Was this review helpful to you?
4 out of 5

Kindest Staff in London!

We have stayed here twice , one night only each time,in Dec 2012 and in Feb 2013, in a standard twin bedded room. ( you need to ring the Baileys hotel to ask for a twin beforehand or you may not get one). The rooms were a really decent size and bathrooms well equipped with nice bath and overbath shower. I have 2 criticisms only of the rooms- first no adequate bedside reading lights(I am a poor sleeper) and second the location of the hairdryer (inside the wardrobe) which makes it very difficult to dry and style your hair. On the first stay we were a little disturbed by some noise from a function in the conservatory across the courtyard from our room but it was not too bad or very late. On our second trip I mentioned this when requesting a twin room and our room was absolutely silent., The Guest Relations Officer had emailed us after our first trip feedback form and suggested we advised her in advance of our next visit so we did and as it was a birthday trip, she greeted us personally and left a nice bottle of red wine in our room. The staff here are outstandingly friendly , helpful and kind, something we particularly appreciated on our second trip.

Posted by on 26 Feb 2013

Was this review helpful to you?
4 out of 5

Fantastic stay


Posted by on 7 Dec 2010

Was this review helpful to you?
1 out of 5

Posted by on 23 Mar 2020

Was this review helpful to you?
Comment from Hotel Management

23 Mar 2020 by The Bailey's Hotel London

Dear Guest, Thank you for your feedback and our sincere apologies for the inconvenience caused. Please do not hesitate to share your experience with us as this will help us improve our services. Thank you very much. Kind regards, The Bailey's Hotel London

Renovations + Closures

This property is closed from 24 March 2020 to 9 June 2020 (dates subject to change).

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Public spaces have free WiFi and wired Internet. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly The Bailey's Hotel London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 212 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1876
  • Bar or lounge
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge) , Parking (limited spaces)


  • Airport: London (LHR-Heathrow) (22.7 km / 14.1 mi)
  • Train station: Kensington (Olympia) Station (2.4 km / 1.5 mi)
  • Metro station: Gloucester Road Underground Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Bailey's Hotel London offers 212 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10:30 AM.

Olives Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Olives Bar – This bar specialises in British cuisine and only serves light fare.

Bombay Brasserie – This restaurant specialises in Indian cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

For more details, please contact the property using the information on the booking confirmation.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 36.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: The cost of an extra bed does not include breakfast.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards
  • Online Penalty Collection


Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 40 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 36.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bailey's Hotel London
  • Bailey's Hotel London Kensington
  • Hotel Millennium Bailey's
  • Hotel Millennium Bailey's London Kensington
  • Millennium Bailey's
  • Millennium Bailey's Hotel
  • Millennium Bailey's Hotel London Kensington
  • Millennium Bailey's London Kensington
  • Millennium Bailey's London Kensington Hotel
  • Millennium Hotel London Kensington
  • Bailey's London
  • Hotel Millennium Baileys
  • Millennium Bailey Hotel London
  • Millennium Bailey's Hotel London Kensington England
  • Millennium Baileys London
  • The Bailey's London London
  • The Bailey's Hotel London Hotel
  • The Bailey's Hotel London London
  • The Bailey's Hotel London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

url importing's-Hotel-London.h523223-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-The-Bailey's-Hotel-London.h523223-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301's-Hotel-London.h523223-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.