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4.6 out of 5

"Lovely hotel. Rooms are clean, staff attentive. Proper milk in minibar fridge for tea and coffee. Nice touch. One criticism would be the breakfast w ... " More

By a verified traveller on Sat 08 Jul 2017

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Luxury Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£88* Per night/room 30 Jan - 31 Jan

Roof Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Superior King Size

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Size

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at The Chamberlain Hotel get high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. Free WiFi in public areas, a restaurant and a bar are available. Built in 1910, this 4-star hotel has 64 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, fridges and coffee makers
  • Free WiFi
  • Enjoy British cuisine while dining at The Chamberlain Brasserie
  • English breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Steps from Financial District and 9 minutes on foot from Liverpool Street

The Chamberlain Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Chamberlain Hotel

Everyone (4) Couples (1)
5 out of 5

Chamberlain hotel

Lovely hotel. Rooms are clean, staff attentive. Proper milk in minibar fridge for tea and coffee. Nice touch. One criticism would be the breakfast was a bit disappointing. Had full English breakfast and was served luke warm and poach eggs were hard. They did replace the breakfast, but feel it should not have been served like this in the first place. All together though would still stay at hotel again.

Posted by , from Norfolk on 8 Jul 2017

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Comment from Hotel Management

23 Jul 2017 by Deborah

Dear Steve, first and foremost thank you for taking the time to leave the review. We highly appreciate every feedback; it helps us to improve where we need to. Please, accept our sincere apologies for the inconvenient you at with the breakfast. You're right, it shouldn't not been served since the first time. But we are glad that the staff made it right replacing the breakfast. We will pass your comment to the F&B area for improvements. We hope to welcoming you back and yet again thank you for the review and the high score. Kindest regards, Deborah

4 out of 5

Posted by on 29 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Aniko

Dear Anonymous, First and foremost, thank you for taking the time to review our hotel. Here at the Chamberlain we appreciate all guest feedback as this allows us to focus our attentions when planning a refurbishment program, the facilities and services we offer and the training that we implement for the team. Our mission is to provide quality and comfortable accommodation with secondary services delivered by a warm and welcoming team. Where possible, we do believe in going the extra mile, with plenty of guest interaction to ensure that our guests are made to feel welcome and that they enjoy their stay. Yet again, thank you for choosing our hotel as your accommodation, and we hope to welcome you back on your next visit to London. Best regards, Aniko

5 out of 5
Wir fühlten uns willkommen, Anliegen wurden umgehend erfüllt

Posted by on 12 Mar 2019

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Comment from Hotel Management

12 Mar 2019 by Aniko

Dear Anonymous, Thank you for taking your time to complete our online survey, we highly appreciate your feedback, which we use to improve our services. We are delighted to see that you gave us the highest rating possible, you felt to be welcomed and that all your concerns had been sorted promptly. Yet again, thank you for choosing our hotel as your accommodation, and we hope to welcome you back. Kind regards, Aniko

4 out of 5

Chouette hôtel à peux correcte

Les hôtels de Londres ont souvent mauvaise réputation celui ci était excellent, bon confort propre soigné tout bon. Proche des transports public. Seul petit bémol la lumière du couloir ne s'éteint jamais et ça se voit dans la chambre...

Posted by on 2 May 2017

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Comment from Hotel Management

6 May 2017 by Aniko

Dear Stephane, Thank you to take your time to complete your survey. We appreciate all the feedbacks and use them to improve our services to make them even better. Thank you for your kind word, and for choosing the Chamberlain Hotel. Hopefully wecan welcome you back on your next stay. Kind regards, Aniko

5 out of 5

hôtel accueillant. proche de tout dans quartier sy

Pros: les produits de beauté
Location: beaucoup de bars et restaurants divers et variés
chambre et hôtel charmants. personnel agréable et tout confort

Posted by , from Genève on 3 Apr 2017

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Comment from Hotel Management

15 Apr 2017 by Chamberlain Hotel

Cher invité Merci de votre critique et du meilleur score. Nous sommes heureux de savoir que vous avez eu une bonne expérience avec nous et nous espérons vous accueillir à nouveau Cordialement Deborah

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi. The business-friendly The Chamberlain Hotel also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. This 4-star London hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Built in 1910
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Fenchurch Street Station (0.6 km / 0.4 mi)
  • Metro station: Aldgate Station (0.2 km / 0.1 mi)

Room Amenities

The Chamberlain Hotel offers 64 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

The Chamberlain Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per day.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.95 per person (approximately)
  • Rollaway bed fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Chamberlain Hotel Hotel
  • Chamberlain Hotel London
  • Chamberlain London
  • The Chamberlain Hotel London
  • The Chamberlain Hotel Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.