11 Feb 2020 by Ruben Molledo
Dear Guest, I trust my response finds you well. First and foremost, thank you so much for choosing The Thistle Holborn whilst staying in London as well as for taking the time to share your experience with us. We take great pride in delivering outstanding customer service to all our guests and I am delighted to see our team succeeded on doing so on your recent stay with us! I will share your valuable feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. Please do not hesitate to come back to the hotel on a future occasion, we will do our best to ensure that your next visit to The Thistle Holborn will be as enjoyable as the last one. We are very much looking forward to welcoming you again next time you will be visiting London. With my best regards, Ruben Molledo Operations Manager
4 Feb 2020 by The Holborn Team
Dear, I trust my response finds you well. First and foremost, thank you so much for choosing The Thistle Holborn whilst staying in London as well as for taking the time to share your experience with us. We take great pride in delivering outstanding customer service to all our guests and I am delighted to see our team succeeded in doing on your recent stay with us! I will share your valuable feedback with our teams, to encourage them to continue delivering exceptional service to all our guests. Please do not hesitate to come back to the hotel on a future occasion, we will do our best to ensure that your next visit to The Thistle Holborn will be as enjoyable as the last one. We are very much looking forward to welcoming you again next time you will be visiting London. With my best regards, The Holborn Team
23 Dec 2019 by Sinan Onbasi - Front of House Manager
Thank you for your review.
30 Jul 2019 by Sinan Onbasi- Front of House Manager
Dear SN Thank you very much for your nice review.
29 Jul 2019 by Tolga
Dear Valued Guest, First of all; I would like to thank you for choosing the Thistle Holborn - The Kingsley Hotel for your recent stay in London. Also I appreciate for taking your time to make us aware of your experience, your feedback is highly valued. Direct or indirect, we encourage our guests to share their experience with us. Here at the Thistle Holborn - The Kingsley Hotel, we are committed to providing our guests with the highest quality service, immaculate facilities, and accommodating environment to ensure their stay is enjoyable. I sincerely regret we fell short of our goal in this instance. I would like to extend my sincere apologies for the inconveniences you unfortunately experienced, as a result of malfunctioning air conditioning system in your room. I can appreciate that this must have been frustrating. I have since shared your comments with the hotel's Head Housekeeper and Maintenance Manager to investigate and take a corrective actions. I apologise that your stay was not as enjoyable as it should have been. Again, many thanks for sharing this valuable feedback with us. We hope that we have the pleasure of welcoming you back to the hotel. Kind regards, Tolga Ersen Operations Manager
1 Jul 2019 by Sinan Onbasi -Front of House Manager
Dear guest, Thank you very much for your nice review. Regards
8 Apr 2019 by tolga
Dear Valued Guest, Thank you for taking the time to post a detailed review of your stay at Thistle Holborn - The Kingsley Hotel. We are very pleased that overall you had an enjoyable stay in our centrally located hotel, but equally disappointed that on this occasion we failed to exceed your expectations. I was disappointed to read that the cleanliness of your room was not up to usual standard and that your stay was effected as a result of this. Please accept our sincere apologies; I have forwarded your comments to our Head Housekeeper to investigate further and review with her team members. We very much appreciate your constructive feedback, and we hope that despite this we may one day have the pleasure of welcoming you to the hotel, when we may have the opportunity to your faith in Thistle Holborn-The Kingsley Kind regards, Tolga Ersen Operations Manager
4 Mar 2019 by Tolga
Dear Valued Guest, Thank you for taking the time to write a review of Thistle Holborn - The Kingsley Hotel. It's wonderful to receive such a good feedback and we are delighted to hear that you enjoyed all aspects of your stay and that our central location, comfort and cleanliness of your room were the highlights for you.Most of all; We are always most pleased to read great feedback about the team, and will share your kind compliments with them. We look forward to the pleasure of welcoming you back as a returning guest on your next visit to London. Kind regards, Tolga Ersen Operations Manager
18 Jan 2019 by Tolga
Thank you for choosing to stay with us and taking the time to post a review your experience.
5 Mar 2018 by Tolga
Dear Valued Guest, Thank you for rating the hotel five out of five and sharing your experience here at Thistle Holborn-The Kingsley Hotel. We are delighted to hear that you enjoyed all aspects of your stay and that our central location and our delicious breakfast offering were the highlight for you. I have shared your lovely feedback with the whole team who was delighted to know they succeeded in creating memorable experience for you. We are looking forward to welcoming you back again in the near future. Warm regards, Tolga Ersen Operations Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. The business-friendly Thistle Holborn also features multilingual staff, concierge services, and laundry facilities. This Edwardian London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Thistle Holborn offers 129 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Kingsley Two – This brasserie specialises in British cuisine.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.