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"The rooms were small and walls are thin. We were downstairs and we were woken up in the middle of the night by the squeaking floor boards from above r ... " More

By a verified traveller on Mon 06 Jan 2020

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Standard Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Westbury Hotel ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Westbury Hotel

Everyone (3) Family (1)
3 out of 5
The rooms were small and walls are thin. We were downstairs and we were woken up in the middle of the night by the squeaking floor boards from above room. It was so loud that it woke us up. We told the receptionist to change rooms. But they said we cant. Disappointing really. I think they know the problem been there so long but ignored it.

Posted by on 6 Jan 2020

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2 out of 5

Posted by on 22 Jun 2019

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3 out of 5
Excellent location. Hot breakfast items were stone cold on 2 mornings. Warmer switched off at socket. Very dusty mirror in bedroom.

Posted by on 20 Aug 2018

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3 out of 5

Westbury VS THE Westbury

Pros: The staff
Cons: Bathrooms and breakfasts
Thought I had booked THE Westbury and was surprised to find this was not it. Since the bookiing was only for three/3 nts, decided to stay. Clean, bed comfortable, bathroom too small, breakfast terrible, but the friendliness of Catherine and Marian and Ted (the staff) made up for everything! They are just wonderful people, great at their jobs, and the friendliest hotel staff I've ever encountered.

Posted by , from Charleston SC on 12 Sep 2017

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Property Features

  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Hotel Names

  • Hotel Westbury
  • Westbury Hotel
  • Westbury Hotel London
  • Westbury London
  • Westbury Hotel Kensington London, England
  • Westbury Kensington London
  • Westbury Kensington Hotel London
  • Westbury Hotel Hotel
  • Westbury Hotel London
  • Westbury Hotel Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.