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"The rooms were small and walls are thin. We were downstairs and we were woken up in the middle of the night by the squeaking floor boards from above r ... " More

By a verified traveller on Mon 06 Jan 2020

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Standard Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Hotel Description

The great public transport around Westbury Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Natural History Museum. Features include free WiFi in public areas and breakfast (surcharge). This 3-star hotel has 50 rooms over 5 floors. Free WiFi and LED TVs are available in all rooms.

  • All rooms offer LED TVs, coffee makers and showers
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a lift and TV in a common area
  • Guests have great things to say about the value of their stay and the location
  • Within a 15-minute walk of Natural History Museum and Kensington High Street

Westbury Hotel ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Westbury Hotel

Everyone (3) Family (1)
3 out of 5
The rooms were small and walls are thin. We were downstairs and we were woken up in the middle of the night by the squeaking floor boards from above room. It was so loud that it woke us up. We told the receptionist to change rooms. But they said we cant. Disappointing really. I think they know the problem been there so long but ignored it.

Posted by on 6 Jan 2020

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2 out of 5

Posted by on 22 Jun 2019

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3 out of 5
Excellent location. Hot breakfast items were stone cold on 2 mornings. Warmer switched off at socket. Very dusty mirror in bedroom.

Posted by on 20 Aug 2018

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3 out of 5

Westbury VS THE Westbury

Pros: The staff
Cons: Bathrooms and breakfasts
Thought I had booked THE Westbury and was surprised to find this was not it. Since the bookiing was only for three/3 nts, decided to stay. Clean, bed comfortable, bathroom too small, breakfast terrible, but the friendliness of Catherine and Marian and Ted (the staff) made up for everything! They are just wonderful people, great at their jobs, and the friendliest hotel staff I've ever encountered.

Posted by , from Charleston SC on 12 Sep 2017

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Property Features

As a guest of Westbury Hotel, you'll find tour or ticket assistance, a front desk safe, and a television in common area. Public spaces have free WiFi. This 3-star London hotel is smoke free.

  • 50 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (22.3 km / 13.9 mi)
  • Train station: Kensington (Olympia) Station (2 km / 1.3 mi)
  • Metro station: Gloucester Road Underground Station (0.6 km / 0.4 mi)

Room Amenities

Westbury Hotel offers 50 forms of accommodation with a safe and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • LED television
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 8 for adults and GBP 5 for children (approximately)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Westbury
  • Westbury Hotel
  • Westbury Hotel London
  • Westbury London
  • Westbury Hotel Kensington London, England
  • Westbury Kensington London
  • Westbury Kensington Hotel London
  • Westbury Hotel Hotel
  • Westbury Hotel London
  • Westbury Hotel Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.