"Excellent could not have been better ***** " More
28 Dec 2022 by Marie
Dear JohnThank you for taking the time to post a review regarding your recent visit to the Mercure St Pauls Spa, I am very pleased to read you had an enjoyable time.I will pass your lovely comments to all the team members, it is always great to share positive feedback and success.I hope we can welcome you back again in the near future.Yours sincerelyGarin DartGeneral Manager
10 Oct 2022 by Marie
Dear JonathanThank you for posting a five star review, we are always striving to enhance our customer service and hope to welcome you back in the near future.Yours sincerelyGarin DartGeneral Manager
21 Jan 2021 by Victoria
Thank you for the great score of 4/5. We are glad you enjoyed your stay.
18 Feb 2020 by Luisa
Dear guest, Thank you for taking the time to review your recent stay. I am very sorry to hear that your water was discoloured, please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. Kind Regards, Luisa Esposito General Manager
27 Jan 2020 by Luisa
Dear guest, Thank you for taking the time to review your your recent stay. Kind Regards, Luisa Esposito General Manager
27 Aug 2019 by Luisa
Dear ZM, Thank you for your wonderful review, i am thrilled that all levels were excellent. Kind Regards, Luisa Esposito General Manager
13 May 2019 by Luisa
Dear guest, Thank you for taking the time to review your recent stay with us. I am delighted to hear that you liked our location and found reception and the decor to be fab. Thank you for also mentioning our team, i will certainly pass on your feedback. I am sorry about the swimming pool, unfortunately this is for essential maintenance. I am also very disappointed to hear about the drain smell, i will certainly investigate this further with our Maintenance Manager. Thank you again for your lovely review. Kind Regards, Luisa Esposito General Manager
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, spa services, and a terrace are also featured at the eco-friendly Mercure Sheffield St Paul's Hotel & Spa.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Yard at St. Pauls – This restaurant specialises in British cuisine and serves lunch and dinner.
The Champagne Bar – On-site Champagne bar.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Children aged under 15 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.