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"Reasonable price. Expensive food and drink. Good beds. Room cleaning not up to standard. Bathrooms terrible - need renovating. " More

By a verified traveller on Thu 20 Oct 2022

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Room (Double and Single )

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£58* Per night/room 18 Dec - 19 Dec

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double and Sofa room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room (Double and Single )

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Jurys Inn Southampton's good location. During your stay, you're just a quick walk from Solent University. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and meeting rooms
  • Guests really like the accommodation for the low noise level and overall comfort
  • Steps from Solent University and 6 minutes on foot from Southampton City Art Gallery

Leonardo Hotel Southampton - Formerly Jurys Inn ratings based on 17 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Leonardo Hotel Southampton - Formerly Jurys Inn

Everyone (7) Couples (6) Family (1)
3 out of 5
Reasonable price. Expensive food and drink. Good beds. Room cleaning not up to standard. Bathrooms terrible - need renovating.

Posted by on 20 Oct 2022

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Comment from Hotel Management

24 Oct 2022 by Morita

Dear Brian,Thank you for your candid review of your recent stay at the hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room needs updating. It is a pleasure to announce that we will be implementing many of these to the property within the next couple of months. If there is anything else we can arrange to make your next stay with us even more comfortable, please let me know.

5 out of 5
Shower pressure very weak.Rooms basic,suitable for short stays.Hang sanitizers at entrance empty.

Posted by on 5 Dec 2021

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Comment from Hotel Management

13 Jan 2022 by Matt

Dear Richard, Thank you for taking the time to leave such a positive rating for your recent stay. Your critical feedback has been noted however and we will endeavour to ensure that these are rectified in advance of your next stay with us. We look forward to welcoming you back to Southampton very soon. Kind regards, Matt Duty Manager Jurys Inn Southampton

3 out of 5

Posted by on 15 Nov 2021

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4 out of 5
Decent property with a good view if you're lucky enough to get a room at the front of the hotel. The room was also surprisingly large which was really nice. The shower seemed a little temperamental, but it was wet and warm, which is all you need for a crash pad. The kitchen is currently closed, but there are over-priced pizzas on offer in the bar (I didn't sample). The drinks are also quite expensive. There are plenty of better-priced alternatives just across the park opposite. The only downside of this hotel is the parking situation. There are no spaces to park onsite, although some inconsiderate guests had taken it upon themselves to dump their cars in the drop-off area. There are several (paid) public car parks within easy walking distance - just be warned that most are unavailable during Pride for some reason. Would I stay here again? Yes. Would I pay full tariff? No. Would I recommend? Yes - with the above caveats.

Posted by , from Heybridge on 1 Sep 2021

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1 out of 5
The staff wete most unhelpful and miserable. Room wasn't properly cleaned and not cleaned during the stay yet insufficient supplies of eg tea/coffee/milk etc provided for the duration of the stay. Buffet breakfast not provided ywt was covid friendly on a night time to eat over priced bar food.....

Posted by on 8 Aug 2021

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Comment from Hotel Management

14 Aug 2021 by douglas

Thank you for taking the time to complete the feedback questionnaire regarding your recent visit to Jury’s Inn Southampton. All comments both positive and negative are reviewed by the Heads of Department and then shared with their teams. It is only through open and honest feedback that we can look at and improve the service and standards that we offer. Please accept my sincere apologies for the shortcomings in our service levels during your stay. I understand that we cannot change the experience that you have already had, but I really do hope we will get the opportunity to welcome you back in the future and improve on the impression that you have been left with. Regarding the room cleaning standards, I can assure you that these are not our usual standards of service and we do apologise for falling short on your expectations. I have shared your feedback with my housekeeping team and will definitely utilise your feedback to improve ourselves further. Regarding room cleaning frequency, like many other hotels we had to take measures to ensure our team and our guest safety is in forefront of our practices and hence we try and minimise the contact. However I am indeed surprised that the team was not able to assist when you requested and will surely discuss and address this matter myself. Once again please accept my most sincere apologies for the inconvineace caused during your stay. Kind regards Douglas Lapsley Duty manager

5 out of 5
Didn't realise that we wouldnt have onsite parking. ☹

Posted by on 23 Jul 2021

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Comment from Hotel Management

3 Aug 2021 by douglas

We really appreciate the time you have taken to give us feedback regarding your recent stay at Jury’s Inn Southampton. We look forward to the pleasure of welcoming you back in the future. With Kind Regards Douglas Lapsley Duty Manager

3 out of 5
The food was horrible! Understand the because the COVID-19 all the dinner delivery to your room. But the taste was horrible and size are small. Not worth for the price!

Posted by , from London on 10 Aug 2020

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Comment from Hotel Management

15 Aug 2020 by douglas

Dear Guest, Thank you for taking the time to share your feedback. I am very concerned to learn of your experience and would like to sincerely apologise for the inconvenience this may have caused. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If convenient to you, would it be possible for us to give you a call to discuss all aspects of your stay in more detail. If so, could you please email me a contact number and suitable time for either myself or one of our senior managers to give you a call? Please could you contact us directly so we can resolve this matter. Kind regards Jury's inn southampton

2 out of 5
Poor sound proofing ... I was in room 615, nose from other guests in the corridor, doors opening and closing, voices ... Poor sound proofing between corridor and room. Sadly couldn't sleep at all.

Posted by on 8 Dec 2019

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Comment from Hotel Management

10 Jan 2020 by Vinay

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at Jurys Inns Southampton and taking the time to complete our guest survey. It was most disappointing to read your feedback regarding the sound proofing as we haven't come across this issue before through any guest. Our sincere apologies and I can assure you that we all will utilise your feedback to review the issue and improve ourselves further. The hospitality, comfort and care we show to our guests are of paramount importance to us and the feedback you have provided will certainly assist us in the maintaining and constantly improving our standards. Yours Sincerely Vinay Malhotra General Manager

4 out of 5
very convenient location for train station and for the port of Southampton to join cruise sailing to spain and the canaries

Posted by on 20 Oct 2019

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4 out of 5

Posted by on 13 Oct 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Jurys Inn Southampton also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 4-star Southampton hotel.

  • 270 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Southampton Central Station (1.2 km / 0.8 mi)

Room Amenities

Jurys Inn Southampton offers 270 air-conditioned accommodations with coffee/tea makers and a hairdryer. 28-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit. This Southampton hotel provides complimentary wireless Internet access.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Jurys Inn Southampton has a restaurant serving breakfast, lunch and dinner.

On-site venue No. 2 – This café serves breakfast and lunch. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14 per person (approximately)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jurys Inn Southampton
  • Jurys Southampton
  • Southampton Jurys Inn
  • Jurys Hotel Southampton
  • Jurys Inn Southampton Hotel Southampton
  • Southampton Jurys Hotel
  • Jurys Inn Southampton Hotel
  • Jurys Inn Southampton Southampton
  • Jurys Inn Southampton Hotel Southampton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Green Tourism Programme
  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.