15 Aug 2020 by douglas
Dear Guest, Thank you for taking the time to share your feedback. I am very concerned to learn of your experience and would like to sincerely apologise for the inconvenience this may have caused. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If convenient to you, would it be possible for us to give you a call to discuss all aspects of your stay in more detail. If so, could you please email me a contact number and suitable time for either myself or one of our senior managers to give you a call? Please could you contact us directly so we can resolve this matter. Kind regards Jury's inn southampton
10 Jan 2020 by Vinay
Dear Guest, I would like to take this opportunity to thank you for choosing to stay at Jurys Inns Southampton and taking the time to complete our guest survey. It was most disappointing to read your feedback regarding the sound proofing as we haven't come across this issue before through any guest. Our sincere apologies and I can assure you that we all will utilise your feedback to review the issue and improve ourselves further. The hospitality, comfort and care we show to our guests are of paramount importance to us and the feedback you have provided will certainly assist us in the maintaining and constantly improving our standards. Yours Sincerely Vinay Malhotra General Manager
The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Jurys Inn Southampton also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 4-star Southampton hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Jurys Inn Southampton offers 270 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 28-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.
Jurys Inn Southampton has a restaurant serving breakfast, lunch and dinner.
On-site venue No. 2 – This café serves breakfast and lunch. Guests can enjoy drinks at the bar.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.