13 Mar 2024 by LHH Team
Dear Gerritje,Thank you for sharing your kind words. We're delighted to hear that you found our hotel clean and pleasant, and enjoyed the nice area it's located in. Providing a welcoming and comfortable environment for our guests is paramount to us, and it's wonderful to know we've met your expectations.We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,London House Hotel Team
11 Oct 2023 by LHH Team
Dear Gabriela,Thank you for your brief but positive feedback. We're glad to hear that you liked your stay at London House Hotel. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We appreciate your feedback and hope to welcome you back in the future.Best regards,LHH Team
11 Jun 2022 by Ryckie Wong, Guest Relations Manager
Hello Idil, Thank you for the comment. I am glad to know that you enjoy your stay with us, and had a blast in the Area during the stay. We look forward to seeing you in the near future. Please let us know whenever you decide to come, we will provide you with the best rate. See you soon!
9 Mar 2020 by LHH TEAM
Dear Anonymous, Thank you so much for your invested time and for your lovely feedback. We are absolutely delighted to know that you have had a pleasant stay with us and found our staff friendly, the rooms clean and the location convenient for you. Our highest priority is to ensure that all our guests have a memorable stay and when these efforts are acknowledged it makes all our efforts worthwhile. Your kind recommendation is most appreciated, as it proves that during your stay we did perform as we always aim to. We look forward to welcoming you once again at the London House Hotel! With best wishes,
29 Aug 2019 by LHH Team
Thank you very much for your feedback! We hope you had a great stay and we will be more than happy to welcome you again in the near future! With best wishes, LHH Team
8 May 2024 by LHH Team
Dear Roland,Thank you for taking the time to share your experience at London House Hotel. We are pleased to hear that you found our hotel nice and well-kept, and that our staff were helpful during your stay. It’s also great to know that you enjoyed our convenient location close to restaurants, shops, and the subway.We appreciate your feedback regarding the family rooms in the basement and the initial room's window. We're glad that we could accommodate your request to change rooms, ensuring a more comfortable stay for you and your family.Thank you again for your feedback, and we hope to welcome you back in the future, providing an even more satisfying experience.Kind regards, London House Hotel Team
26 Apr 2024 by LHH Team
Dear Ivo,Thank you for your feedback! We're glad to hear that you had a very nice experience during your stay with us. If you have any specific comments or suggestions for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards,London House Hotel Team
25 May 2023 by LHH Team
Dear Sandro, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologise for any inconvenience or discomfort you experienced during your time with us.We regret that the size of the room and the absence of a table and chair did not meet your expectations. We understand the importance of having sufficient space and amenities for a comfortable stay, and we apologise for any inconvenience caused.We also apologise for the cleanliness issue you encountered with the carpet. We strive to maintain a high standard of cleanliness throughout our hotel, and we are sorry that we fell short in this instance. Your feedback will be shared with our housekeeping team to ensure that such oversights are addressed and improved.We apologise for the issue with the window and the lack of a heater in your room. We understand the importance of having a comfortable temperature and a fully functional window in order to ensure a pleasant stay. We will investigate and rectify these issues to prevent similar situations in the future.We appreciate your feedback as it helps us identify areas for improvement. We sincerely apologize for any inconveniences you encountered and hope that you will give us another opportunity to provide you with a better experience in the future.Best regards,LHH Team
3 Mar 2020 by LHH TEAM
Dear Anonymous, Thank you very much for rating us! We hope you have had a great stay at the Hotel and we will be more than happy to welcome you again! With best wishes,
7 Feb 2020 by LHH TEAM
Dear Anonymous, Thank you very much for rating us at Expedia website! We hope you have had a great stay at the Hotel and we will be more than happy to welcome you again! With best wishes,
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for 1 night's stay on the guest's credit card 8 days prior to arrival for any bookings where payment will be made at the hotel instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
