"i like this hotel and always stay the night before my flights.rooms are great staff are relaxed food very nice suits what i need " More

By a verified traveller on Thu 12 Jul 2018

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Hotel Description

Our customers tell us they enjoy ibis London Heathrow Airport's central location. During your stay, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 1985, this 3-star hotel has 356 rooms over 6 floors. Free WiFi and cable TV channels are available in all rooms.

  • Air-conditioned rooms with cable TV, coffee/tea makers and ironing boards
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe, a computer and multilingual staff
  • Guests speak favourably about the value of their stay and the WiFi
  • 5 miles (8 km) from Twickenham Stadium and 8 miles (12.9 km) from Hampton Court Palace
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£31 per night

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis London Heathrow Airport ratings based on 26 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis London Heathrow Airport

Everyone (24)
5 out of 5
Lovely hotel. Comfortable and was gteat for an overnight stay

Posted by on 21 Dec 2018

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1 out of 5

Disgusting place

The hotel room are small and run down. Dirty. I would never stay there ever again.

Posted by on 20 Aug 2018

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5 out of 5
i like this hotel and always stay the night before my flights.rooms are great staff are relaxed food very nice suits what i need

Posted by , from bournemouth on 12 Jul 2018

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5 out of 5

Convenient & Comfortable

Simple, fair priced, and a quiet room before meeting a flight the next morning.

Posted by , from Sidmouth, Devon on 15 May 2018

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4 out of 5
Most comfortable hotel bed I’ve experienced. Nice warm room and excellent sound proofing.

Posted by , from Swansea on 16 Apr 2018

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4 out of 5
Perfect for the airport and excellent value for money.

Posted by on 31 Mar 2018

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4 out of 5

Overnight stay for retired couple.

Location: Location ideal for flights from Heathrow.
Very welcoming check-in lady and room suited our purpose.

Posted by , from Somerset. on 11 Feb 2018

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4 out of 5

Transit at Heathrow

Pros: Close to Heathrow, just 10 min bus ride from the central bus station.
Cons: The signage of this hotel is not so catchy, it's not easy to find.
Location: 1 min walk from Harlington Corner (Stop N), but there is ibis style hotel nearby.
I want a cheap room for transit, just one night. I will go to airport lounge next morning, so I don't need breakfast.

Posted by , from japan on 9 Jan 2018

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3 out of 5

Adequate but there are better alternatives

Had to use up ebooker rewards so opted for this hotel for a shade under £30. Nice reception and eating/meeting area downstairs but room was small and somewhat dated. Bathroom small but recently refurbed and was in good condition. No door on shower so floor got pretty wet. The bed was a good size and nice and long (I’m 6’3”) but the mattress was horribly lumpy , which led to very poor sleep. All in all, for Premier Inn money, which this would have been without ebooker rewards, I’d go with Premier Inn next time.

Posted by on 7 Jan 2018

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1 out of 5

One of the worst we have stayed at!

This hotel had somewhat good reviews and we decided to stay here but never again are we staying here!! Worst ones we have eve stayed at and will never recommend this to anyone. There were few problems with the hotel. 1. On arrival, as a gold member ihad asked for room upgrade, first i was told that it would be possible if i showed my ebookers gold membership however was then told it wasnt possible and needed some Le Accor membership. 2. The rooms bathroom door handle was broken and tv wasnt working properly which i had informed the team member who sent maintenance to fix this however only tv issue was sorted and bathroom door was still broken and not fixed. 3. Room waant cleaned over our stay of 2days after my partner telling the reception staff to send someone from housekeeping 4 times and still no one turned up to give our room a clean and change sheets/towels. We stayed in a dirty room with our built up rubbish and uncleaned room for 2 days. Never again will we stay here nor will we recommend anyone to stay there. Horrible stay and service/hospitality!

Posted by , from london on 2 Jan 2018

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About the ibis London Heathrow Airport

Location 112 Bath Road, Hayes, England UB3 5AL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A round-trip airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and coffee/tea in common area are also featured at ibis London Heathrow Airport. Parking is available for a fee. This 3-star Hayes hotel is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 6 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: London (LHR-Heathrow) (4.6 km / 2.9 mi)
  • Train station: Hayes & Harlington Station (4.9 km / 3.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Heathrow Airport offers 356 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. Televisions come with cable channels. Bathrooms include a bath and shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.


  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport
  • Ibis Hotel Hayes
  • Ibis London Heathrow Airport Hayes, UK - Greater London
  • Ibis London Heathrow Airport Hotel Hayes
  • Accor London Heathrow Airport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).