11 Feb 2020 by Sergio
Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sergio Rojo Assistant General Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available. This 3-star Hayes hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ibis London Heathrow Airport offers 356 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include baths or showers. This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.
Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.