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ibis London Heathrow Airport

3-star property
112 Bath Road, Hayes, England 020 3788 4841
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3.8 out of 5
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See all 46 Ebookers Reviews

"Decent basic hotel very near to all terminals. Pleasant staff. Decent beds. Rooms a little small and sparse but reasonable for a budget place. " More

By a verified traveller on Sun 08 Dec 2019

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Hotel Description

Our customers tell us they enjoy ibis London Heathrow Airport's good location. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available. Built in 1985, this 3-star hotel has 356 rooms over 6 floors. All rooms offer free WiFi and cable TV channels.

  • Air-conditioned rooms with cable TV, coffee/tea makers and desks
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the value of their stay and the proximity to public transport
  • 5.7 miles (9.1 km) from Twickenham Stadium and 8 miles (12.9 km) from Hampton Court Palace
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£30* Per night/room 13 Mar - 14 Mar

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

ibis London Heathrow Airport ratings based on 46 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis London Heathrow Airport

Everyone (33) Couples (7) Family (3)
1 out of 5
I was given the wronge room the manager had no experience to assist other then stating that she will charge me for a upgrade room when i even showed her my reservation for what i booked it was a terrible experience the rooms need updating not showing how their are on the booking page

Posted by on 3 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Sergio

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sergio Rojo Assistant General Manager

2 out of 5
The bathroom of the bedroom was in amazing, newly decked out condition. The bedroom itself was tired. For an airport hotel the plug sockets were only suitable for UK plugs. My airline had lost my case and I only had a USB cable but had nowhere to plug it in. I could also hear noise coming from other bedrooms. This came through the air vents and went on all night. There was a black out curtain which was great, but I was on the ground floor and if I wanted daylight in the room there was no net curtain to stop people looking straight into my room. Very disappointed with this hotel.

Posted by on 18 Dec 2019

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4 out of 5
Decent basic hotel very near to all terminals. Pleasant staff. Decent beds. Rooms a little small and sparse but reasonable for a budget place.

Posted by on 8 Dec 2019

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2 out of 5
Work going on drilling etc in the room next to mine was not informed of this on check in or by ebookers. Was there for 2 nights. Did not appreciate the disturbance

Posted by on 23 Nov 2019

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5 out of 5
Had a lovely room, the bed was very comfortable. Did not hear any planes. Had an early flight and continental breakfast available from 4pm !

Posted by on 2 Nov 2019

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3 out of 5

Posted by on 13 Oct 2019

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5 out of 5
Great welcome, room excellent and super clean and quiet, dinner was very very good, not surprised it was busy! Looking forward to breakfast after a good night of sleep! Thank you IBIS Heathrow ❤️🍻

Posted by , from Hucclecote on 10 Oct 2019

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4 out of 5
arrived early in the morning prior to check in and was allowed to store bags in secure room

Posted by on 5 Sep 2019

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4 out of 5
The property was slightly small otherwise it is completely ok

Posted by on 3 Sep 2019

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3 out of 5
Poorly run and managed.. food trays left in halls for 2 days , absolute wierd bathroom setup, disruptive guests, poorly trained greeters who could not answer basic questions about busses and Taxi's.. Restaurant was bland and full of food service garbage.. Staff wanted to do better , but management was afraid to allow them to prepare food due to Liability issues.. Had a obviously mentally issue guest there for all the days we were there who blurted out obscenities in front of Children and guests.. very poor management .. rooms were so small that we literally had to get on the bed to pass.. Toilet was set between three walls so that your kneed hit the wall in front of you..we are not plus sized..

Posted by on 16 Aug 2019

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About the ibis London Heathrow Airport

Location 112 Bath Road, Hayes, England UB3 5AL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available. This 3-star Hayes hotel is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 6 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (4.8 km / 3 mi)
  • Train station: Hayes & Harlington Station (4.9 km / 3.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Heathrow Airport offers 356 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include baths or showers. This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Airport ibis
  • ibis Heathrow Airport
  • ibis London Heathrow Airport
  • ibis London Hotel Heathrow Airport
  • ibis London Heathrow Airport Hotel
  • Ibis Hotel Hayes
  • Ibis London Heathrow Airport Hayes, UK - Greater London
  • Ibis London Heathrow Airport Hotel Hayes
  • Ibis London Heathrow Hayes
  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport Hayes
  • ibis London Heathrow Airport Hotel Hayes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.