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"The next room’s floor boards creaked very loudly. Which meant being woken up at 6 and being kept awake until the people next door went to bed. " More

By a verified traveller on Mon 04 Nov 2019

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Double Room (Hill Collection Double)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£107* Per night/room 14 Jul - 15 Jul

Suite (Hill Collection Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room (Hill Collection Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Room (Georgian Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room (Georgian Cosy Room)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Georgian Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Richmond Hill Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • 7 minutes by car from Twickenham Stadium and 14 minutes from Hampton Court Palace
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Richmond Hill Hotel ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Richmond Hill Hotel

Everyone (3) Couples (3) Family (3)
4 out of 5

Posted by on 16 Dec 2019

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3 out of 5
The next room’s floor boards creaked very loudly. Which meant being woken up at 6 and being kept awake until the people next door went to bed.

Posted by on 4 Nov 2019

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5 out of 5
The hotel was excellent however the booking via ebookers was far from satisfactory: the hotel only booked us in for one night instead of the two we’d booked and paid for (thanks to the strange system used by ebookers of two separate bookings) and although at the time of booking the rate included breakfast on both mornings it later turned out that there were two different rates... Due to the confusion this caused I will avoid using ebookers in the future.

Posted by on 16 Sep 2019

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4 out of 5
My wife an I stayed for three nights over the bank holiday weekend, hotel was very clean and hotel staff very friendly. Room was nice size and modern ( double collection) gym and swimming pool handy for the fitness fiends which is free to residents of hotel. Altogether great stay will be returning.

Posted by , from cleveland on 1 Sep 2017

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2 out of 5


Pros: Nothing
Cons: Because of the age of the building it would be difficult to make any worthwhile improvement. It probably only just passes fire safety regulations.
Location: It's located at the top of Richmond Hill and has good views over the River Thames. The town centre is at the bottom of the hill, slow walk back up.
This hotel is in an old building and is showing it's age. Parts have been added over the years and consequently there are lots of winding corridors and fire doors. We were in an older section of the hotel and there was a definite slope on the floor and old wooden sash windows. The bathroom was dirty and needed refurbishment e.g black tile grouting and poor fittings. It was a room only stay for two nights and we didn't make use of any of the bars, restaurants or other facilities. On both nights there was a wedding taking pace so we found a nearby pub for a quiet drink!

Posted by , from Littlehampton on 23 Aug 2017

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3 out of 5

Nice hotel

Pros: Hotel decor was lovely and staff were helpful.
Nice hotel but rooms very compact unless you have one with a desk. About 20 minute walk from tube station but one or two restaurants close by. Hotel itself involves a lot of stairs. Didn't eat in hotel beyond breakfast which was good. Visited bar once but despite having around 9 wines on their menu they only stocked two (which weren't listed). Probably best suited to business travelers.

Posted by , from belfast on 29 Jul 2017

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2 out of 5

Could have been better

The staff are really helpful, the part that let them down was the cleanliness of the room. We changed one to a newer one but that was also dusty. A real shame.

Posted by on 13 Apr 2016

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5 out of 5

Weekend away

The hotel room was very smart and had a really comfortable bed. It was great to be able to attend gym classes in the spa and make use of the leisure facilities. The only criticism would be the lack of staff available at reception that meant quite a wait at check in. We must have just timed this badly!

Posted by on 9 Mar 2016

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5 out of 5

Brilliant RWC weekend!

The hotel was perfect, beautiful setting, excellent comfort and a fantastic experience and welcome from the staff. This is a hotel that definitely goes the extra mile for its customers. We would definitely use this hotel again & can't wait to go back.

Posted by on 14 Oct 2015

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5 out of 5
Toller Service, sehr nettes Personal. Sehr schöne Bar. Restaurant gute Küche. Zimmer gut ausgestattet, sehr bequeme Betten, sehr sauberes Hotel. In der Nähe sehr gute Restaurants, alle zu Fuss erreichbar. Auch Bahn und Bus in der Nähe. 2 Minuten zum Richmond Park. Lage fantastisch, perfektes Erholungsgebiet, wunderschön. Rosita 2022

Posted by on 30 Jul 2022

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Richmond Hill Hotel. For a fee, parking is available. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1834
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Train station: Richmond Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Richmond Hill Hotel offers 142 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

144 on the Hill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby
  • Golfing nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • Pets: GBP 35 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 for adults and from GBP 10.50 for children
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Richmond Hill Hotel Richmond
  • Richmond Hill Hotel
  • Richmond Hill
  • Richmond Hill Hotel Hotel
  • Richmond Hill Hotel Richmond
  • Richmond Hill Hotel Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.