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"The next room’s floor boards creaked very loudly. Which meant being woken up at 6 and being kept awake until the people next door went to bed. " More

By a verified traveller on Mon 04 Nov 2019

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Hotel Description

The comfortable rooms at Richmond Hill Hotel get high marks from our customers. During your stay, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1834, this 4-star hotel has 142 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and Egyptian cotton sheets
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 5 minutes by car from Twickenham Stadium and 12 minutes from Kensington High Street

Junior Suite (Georgian Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite (Hill Collection Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (Hill Collection Double)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room (Georgian Cosy Room)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Richmond Hill Hotel ratings based on 10 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Richmond Hill Hotel

Everyone (3) Couples (3) Family (2)
4 out of 5

Posted by on 16 Dec 2019

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3 out of 5
The next room’s floor boards creaked very loudly. Which meant being woken up at 6 and being kept awake until the people next door went to bed.

Posted by on 4 Nov 2019

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5 out of 5
The hotel was excellent however the booking via ebookers was far from satisfactory: the hotel only booked us in for one night instead of the two we’d booked and paid for (thanks to the strange system used by ebookers of two separate bookings) and although at the time of booking the rate included breakfast on both mornings it later turned out that there were two different rates... Due to the confusion this caused I will avoid using ebookers in the future.

Posted by on 16 Sep 2019

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4 out of 5
My wife an I stayed for three nights over the bank holiday weekend, hotel was very clean and hotel staff very friendly. Room was nice size and modern ( double collection) gym and swimming pool handy for the fitness fiends which is free to residents of hotel. Altogether great stay will be returning.

Posted by , from cleveland on 1 Sep 2017

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2 out of 5

Disappointing

Pros: Nothing
Cons: Because of the age of the building it would be difficult to make any worthwhile improvement. It probably only just passes fire safety regulations.
Location: It's located at the top of Richmond Hill and has good views over the River Thames. The town centre is at the bottom of the hill, slow walk back up.
This hotel is in an old building and is showing it's age. Parts have been added over the years and consequently there are lots of winding corridors and fire doors. We were in an older section of the hotel and there was a definite slope on the floor and old wooden sash windows. The bathroom was dirty and needed refurbishment e.g black tile grouting and poor fittings. It was a room only stay for two nights and we didn't make use of any of the bars, restaurants or other facilities. On both nights there was a wedding taking pace so we found a nearby pub for a quiet drink!

Posted by , from Littlehampton on 23 Aug 2017

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3 out of 5

Nice hotel

Pros: Hotel decor was lovely and staff were helpful.
Nice hotel but rooms very compact unless you have one with a desk. About 20 minute walk from tube station but one or two restaurants close by. Hotel itself involves a lot of stairs. Didn't eat in hotel beyond breakfast which was good. Visited bar once but despite having around 9 wines on their menu they only stocked two (which weren't listed). Probably best suited to business travelers.

Posted by , from belfast on 29 Jul 2017

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2 out of 5

Could have been better

The staff are really helpful, the part that let them down was the cleanliness of the room. We changed one to a newer one but that was also dusty. A real shame.

Posted by on 13 Apr 2016

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5 out of 5

Weekend away

The hotel room was very smart and had a really comfortable bed. It was great to be able to attend gym classes in the spa and make use of the leisure facilities. The only criticism would be the lack of staff available at reception that meant quite a wait at check in. We must have just timed this badly!

Posted by on 9 Mar 2016

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5 out of 5

Brilliant RWC weekend!

The hotel was perfect, beautiful setting, excellent comfort and a fantastic experience and welcome from the staff. This is a hotel that definitely goes the extra mile for its customers. We would definitely use this hotel again & can't wait to go back.

Posted by on 14 Oct 2015

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5 out of 5
Das Hotel ist ganz neu renoviert & sehr schön. Leider steht der Pool aktuell nicht zur Verfügung.

Posted by on 24 Jun 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the eco-friendly Richmond Hill Hotel. For a fee, parking is available. A complete renovation of Richmond Hill Hotel was completed in March 2019. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 4 levels
  • Built in 1834
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (23 km / 14.3 mi)
  • Train station: Richmond Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Richmond Hill Hotel offers 142 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Richmond hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.

144 on the Hill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 16.95 for adults and GBP 8.50 for children (approximately)
  • Self-parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Richmond Hill Hotel Richmond
  • Richmond Hill Hotel
  • Richmond Hill
  • Richmond Hill Hotel Hotel
  • Richmond Hill Hotel Richmond
  • Richmond Hill Hotel Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.