Classic Room
Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£97 per night
Sofitel London Heathrow
Terminal 5,
West Drayton,
020 3788 4841
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Sofitel London Heathrow
5.0 out of 5.0
"Excellent hotel for Terminal 5 as only 5 minutes walk away through a covered walkway direct from hotel to Terminal. Staff are to be commended for thei ... " More
Points of Interest
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Hotel Description
- Air-conditioned rooms with pillowtop beds, 24-hour room service and LCD TVs
- Free WiFi in some public areas
- Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
- Buffet breakfast served daily for a fee
- Self-parking available for a fee
- Treat yourself to body wraps, detox wraps or facials at the spa
- Services include dry cleaning/laundry, concierge services and a porter
- On-site recreation includes a health club and a sauna
- Guests speak favourably about the central location and the family-friendly amenities
- 14 minutes by car from Stockley Park and 15 minutes from London Motor Museum
Sofitel London Heathrow ratings based on 20 verified reviews
Room cleanliness
5.0 out of 5.0
Service & staff
5.0 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Sofitel London Heathrow
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The location, staff and room were absolutely brilliant. My only concern was when calling the Reception or any or the services from the in room telephone, it took a very long time for someone to answer or at times, nobody answerered.
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Love staying at this hotel when travelling from Heathrow T5. Staff friendly and helpful. Loved using the Millesime Lounge for refreshments and breakfast.
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stranksie.
Pros:
Excellent staff. Convenience for T5.
Location:
Perfect for easy access to T5.
Excellent hotel for Terminal 5 as only 5 minutes walk away through a covered walkway direct from hotel to Terminal. Staff are to be commended for their pleasant manner throughout.
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Airport stopover
Pros:
Location, comfort, staff attitude.
Cons:
The cooked breakfast was surprisingly dry and unappetising.
Comfortable, convenient and attentive. Breakfast disappointing.
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Walking distance from T5, on covered bridge/tunnel
Perfect when you don’t want to mess around with transfer busses (which usually cost £4 per person each way) and the hire car busses also come to the hotel so easy to arrive after dropping off your hire car or to pick one up if you’re arriving late before a long drive.
Other than that a fairly standard good quality hotel with everything you need on site.
The location and ease to get to it (on foot from T5 (or on the free train between terminals) makes it excellent.
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I choose this hotel because it sounded amazing but don't believe everything you read. I was extremely disappointed with the whole experience as it was nothing that I thought it would be. We had room service and it was also a disappointment. The beds are so uncomfortable that it is impossible to get a good night's sleep. The only good thing is it is close to the airport.
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Overnight stop awaiting early morning flight to Athens.Did not use for meals so can't comment further.
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About the Sofitel London Heathrow
Location Terminal 5, West Drayton, England TW6 2GDProperty Features
Sofitel London Heathrow offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference rooms. Multilingual staff, gift shops/news stands, and concierge services are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available. This 5-star West Drayton hotel is smoke free.
- 1 building
- 605 guestrooms or units
- 4 levels
- 2 dining venues
- 2 bars or lounges
- 32292 sq ft of conference space
- 3000 sq. m of conference space
- Built in 2008
- Coffee shop
- Business facilities
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Car service
- Concierge
- Wedding services available
- Gift shop
- Newspapers in lobby (free)
- Television in lobby
- On-site shopping
- Bellhop
- Lift
- No smoking on site
Family Friendly Amenities
- Family Property
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Fridge
- Free cots/infant beds
Internet
Available in some public areas: Free WiFi
Parking
Self parking (surcharge)
Transport
- Airport: London (LHR-Heathrow) (5.5 km / 3.4 mi)
- Train station: Heathrow Terminal 5 Station (1.4 km / 0.9 mi)
- Parking: Self parking available for a surcharge
Room Amenities
Sofitel London Heathrow offers 605 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. LCD televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
- Pillowtop beds
- In-room dining (24 hours)
- HD television
- Digital channels
- Premium channels
- Films for purchase
- Fridge
- Coffee maker
- Egyptian cotton linens
- Hypo-allergenic bedding
- Pillow options
- Separate shower and tub
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Newspapers (free)
- Hairdryer
- Laptop safe
- Bathrobes
- Slippers
- Designer toiletries
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Sound-insulated rooms
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Sofitel London Heathrow has 2 restaurants on site.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a health club and a sauna.
- Golfing nearby
Spa Services
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
- Number of treatment rooms 5
- Manicures and pedicures
- Detoxification wrap
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 2 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for GBP 20.0 per stay.
- Free cribs (infant beds)!
Pets
- No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: GBP 100.00 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: GBP 19.95 per person (approximately)
- Self-parking fee: GBP 18.00 per night
- Early check-in fee: GBP 10.00 (subject to availability)
- Late check-out fee: GBP 10.00 (subject to availability)
- Rollaway bed fee: GBP 20.0 per stay
- A facilities fee includes use of:
– Spa
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Sofitel London Heathrow Hotel West Drayton
- Sofitel London Heathrow Hotel
- Sofitel London Heathrow West Drayton
- Sofitel London Heathrow
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
