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4.6 out of 5

"Been to this hotel numerous times when flying from Heathrow Terminal 5. Never lets us down. Fantastic staff and a great stay. Would always recommend. " More

By a verified traveller on Thu 20 Feb 2020

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Classic Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£91* Per night/room 20 Mar - 21 Mar

Luxury Room (with lounge access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Sofitel London Heathrow's great location. During your stay, you'll be connected to the airport and close to Stockley Park. Free WiFi in public areas, 2 restaurants and 2 bars are available. This 5-star hotel has 605 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with manicures and pedicures, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club and a sauna
  • Guests have great things to say about the proximity to the airport and the value of their stay
  • 13 minutes by car from Stockley Park and 15 minutes from London Motor Museum

Sofitel London Heathrow ratings based on 34 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London Heathrow

Everyone (18) Couples (6) Business (2) Family (6) Other (2)
5 out of 5
Been to this hotel numerous times when flying from Heathrow Terminal 5. Never lets us down. Fantastic staff and a great stay. Would always recommend.

Posted by , from East Morton on 20 Feb 2020

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Comment from Hotel Management

22 Feb 2020 by Prisha

Dear Guest, We very much appreciate your review regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards, Guest Relations Team

4 out of 5
It was a pleasant and very convenient place to stay before an early morning flight.

Posted by on 10 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by Sara

We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, Sara Crasto - Guest Relations

5 out of 5

Posted by on 25 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by Lavinia

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is a real pleasure to note that your stay from start to finish was truly wonderful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lavinia Pincu Assistant Guest Relations Manager

4 out of 5
Comfortable and quiet room - just the job for an early flight

Posted by on 15 Jun 2019

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5 out of 5
This hotel is the perfect way to start your holiday. It's right on the airport terminal. The hotel is brand new so it's very clean. The restaurant was also lovely but a little pricey. I will definitely stay here the next time I'm flying from Heathrow.

Posted by on 10 Jun 2019

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5 out of 5
Loved the customer service the proximity to the airport the breakfast, the atmosphere was relaxing, only thing didn’t like was the beds , which moved around

Posted by on 26 May 2019

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4 out of 5

Posted by on 16 May 2019

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5 out of 5

Posted by on 7 May 2019

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5 out of 5
Staff all extremely helpful friendly and attentative without being intrusive. Location to airport and convenience of being able to check in bags at hotel.

Posted by on 15 Apr 2019

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5 out of 5
Love the ease for travelling from Terminal 5. The restaurant serves delicious food.

Posted by on 11 Apr 2019

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Property Features

Sofitel London Heathrow offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A business centre and a limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available. This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (5.5 km / 3.4 mi)
  • Train station: Heathrow Terminal 5 Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel London Heathrow offers 605 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Sofitel London Heathrow has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • UnionPay
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Sofitel
  • London Heathrow Sofitel
  • London Sofitel
  • London Sofitel Heathrow
  • Sofitel Heathrow
  • Sofitel Heathrow London
  • Sofitel London
  • Sofitel London Heathrow
  • Sofitel London Hotel
  • Sofitel London Hotel Heathrow
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow West
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow Hotel West Drayton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.