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4.5 out of 5

"Excellent stay. So pleased I chose Aloft for my 2 day stay over Easter. Can’t fault anything with the hotel staff or the room that we stayed in. The ... " More

By a verified traveller on Fri 06 Apr 2018

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Hotel Description

The quiet rooms at Aloft London Excel get good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Excel Exhibition Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 252 rooms over 8 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, fridges and rainfall showerheads
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Docksider Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in the lobby, conference space and a computer
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the overall condition of the property and the proximity to shopping
  • 10 minutes by car from O2 Arena and 11 minutes from London Stadium
  • Pets welcome free of charge (restrictions apply)

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£46* Per night/room 8 Nov - 9 Nov

Room, 1 King Bed, View (Urban)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Savvy Suite - 1 Bedroom Executive Suite, 1 King, Waterfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft London Excel ratings based on 35 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft London Excel

Everyone (16) Business (3) Couples (4) Family (5) Other (4) Friends (1)
5 out of 5
There was extremely friendly and helpful staff at reception and in the restaurant on my last day. They were wonderful at what they do!

Posted by on 22 Aug 2019

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Comment from Hotel Management

30 Sep 2019 by Aloft Team

Thank you so much for your great feedback. We hope to see you soon again!

4 out of 5
access to Excel was great. Damages to the doors and walls to rooms on floor 2 and around the service areas on floor 2 - not very aesthetically pleasing. for the Rate - excellent hotel

Posted by on 19 May 2019

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5 out of 5
I had a lovely weekend with my son at the hotel . Very kind staff with smile on their faces. The hotel swimming pool was excellent snd I liked that it was open till 11 pm ! So we could rrlax at the end if a busy day. The staff at the bar and specially the manager of the bar were excellent , very helpful and very kind. Initially i thought it was a bit far from the centrsl london on the map but when i got to the hotel I noticed it has LDR just 1 min walk from hotel and in 30 min I could get to central london.

Posted by on 18 Mar 2019

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5 out of 5

Posted by on 18 Mar 2019

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5 out of 5

Posted by on 21 Dec 2018

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5 out of 5
Got to choose where in the hotel we stayed and got early check in which was very much appreciated when we visited for the Winter Wonderland, was definitely worth it despite being out of the way of where we were visiting in London.

Posted by on 20 Dec 2018

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5 out of 5

Posted by on 16 Dec 2018

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5 out of 5
Lovely hotel, very disappointed that the pool was closed for 2 of our 3 day stay . Not sure what that was about and no one explained why .

Posted by on 10 Dec 2018

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5 out of 5
Excellent stay. So pleased I chose Aloft for my 2 day stay over Easter. Can’t fault anything with the hotel staff or the room that we stayed in. The only downside was breakfast. At £17.50 per person, I think it was quite expensive to what they had offered compared to other hotels that we had previously stayed in around Excel area. Apart from the breakfast let down it had been an excellent stay.

Posted by , from bolton uk on 6 Apr 2018

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4 out of 5

A little far to travel from centre of London

Comfortable hotel, let down as was with grandchildren and no swimming pool in use as refurbishment of pool that we were not informed about.

Posted by , from england on 2 Sep 2017

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Property Features

Aloft London Excel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Aloft London Excel. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 252 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Pool or billiards table
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LCY-London City) (2.7 km / 1.7 mi)
  • Train station: London West Ham Station (4.8 km / 3 mi)
  • Metro station: Prince Regent Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aloft London Excel offers 252 forms of accommodation with an iron/ironing board. This individually furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. This London hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Fridge
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

WXYZ – This cocktail bar only serves light fare. Happy hour is offered.

Food and beverage area – This lobby lounge only serves light fare. Open 24 hours. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Complimentary Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 40 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft ExCeL
  • Aloft ExCeL Hotel
  • Aloft ExCeL Hotel London
  • Aloft ExCeL London
  • Aloft London
  • Aloft London ExCeL
  • ExCeL Aloft London
  • ExCeL London Aloft
  • London Aloft
  • London ExCeL Aloft
  • Aloft London Excel England
  • Aloft London Excel Hotel London
  • Aloft London Excel Hotel
  • Aloft London Excel England
  • Aloft London Excel Hotel
  • Aloft London Excel London
  • Aloft London Excel Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.