"Noisy at night in the bar area and when they had an event on. People banging on floor upstairs above the bedroom. TV was quite slow to turn on. Good t ... " More
19 Jun 2018 by Guest Relation
Dear Declan, thank you very much for taking the time to leave a review. Delighted to hear that you enjoyed the breakfast, and I hope that we have the opportunity to welcome you back in our hotel the near future. Kind regards
29 Jan 2017 by Ivona J
Dear Guest, I am so sorry to hear that you did not enjoy your stay at the hotel. If there is anything else I can help you with, please do not hesitate to contact me directly. Kind regards Ivona J - Operations
8 Jan 2017 by Ivona J
Dear Guest, Many thanks for your feedback and I am glad that you overall enjoyed your stay with us. We look forward seeing you back again soon. Kind regards Ivona J - Operations Manager.
Best Western Palm Hotel offers its guests a fitness centre, tour or ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A train station pick-up shuttle and A train station drop-off shuttle are free. The business-friendly Best Western Palm Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Parking (limited spaces)
Best Western Palm Hotel offers 101 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a full breakfast daily.
Bar – On-site bar. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.