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4.2 out of 5

"Easy to get too, lovely staff " More

By a verified traveller on Sun 03 Apr 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£71* Per night/room 30 Jun - 1 Jul

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express London - ExCeL, an IHG Hotel. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Just a 1-minute drive from ExCeL Exhibition Centre and 11 minutes from Westfield Stratford City

Holiday Inn Express London - ExCeL, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express London - ExCeL, an IHG Hotel

Everyone (15) Couples (3) Family (5)
5 out of 5
Easy to get too, lovely staff

Posted by on 3 Apr 2022

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4 out of 5

Posted by on 25 Sep 2020

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Comment from Hotel Management

27 Sep 2020 by Manager

Dear Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LONDON - EXCEL. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our brand to improve the guest experience. Once again thank you for choosing Holiday Inn Express London ExCel. Sincerely, Murli

4 out of 5

Posted by on 31 Aug 2020

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Comment from Hotel Management

10 Sep 2020 by Manager

Dear Guest, We appreciate you taking time to review your recent stay in Holiday Inn Express London ExCel. We are delighted that you had such a fantastic experience. We hope to welcome you back again soon. Sincerely, Murli

5 out of 5
Nice location far anough away from the citybuteasy accessible by good travel links

Posted by on 9 Mar 2020

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5 out of 5
Great location next to DLR stop Breakfast room spacious and food good Great value

Posted by , from York on 2 Mar 2020

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5 out of 5
A very nice hotel convenient to London City Airport, the Excel and the DLR into the city. The hotel and the bedrooms are very clean and well-maintained. The staff are very friendly and willing to help.

Posted by , from Sandweiler, Luxembourg on 1 Dec 2019

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5 out of 5
Great price for London and modern hotel . Veggie options at breakfast good

Posted by on 14 Oct 2019

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5 out of 5
Nice hotel with very convinet train station two min walk.. Comfy bed with lovely breakfast.

Posted by on 20 Aug 2019

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4 out of 5

Posted by on 28 Jun 2019

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3 out of 5
Clean and tidy Staff friendly and willing to help. Breakfast was superb.

Posted by on 11 Feb 2019

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About the Holiday Inn Express London - ExCeL, an IHG Hotel

Location 1018 Dockside Road, London, England E16 2FQ

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL, an IHG Hotel. For a fee, parking is available. This 3-star London hotel is smoke free.

  • 204 guestrooms or units
  • 3 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London West Ham Station (5 km / 3.1 mi)
  • Metro station: Royal Albert Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express London - ExCeL, an IHG Hotel offers 204 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.

Holiday Inn Express London - ExCeL, an IHG Hotel has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are available for GBP 1.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 16 per night
  • Crib (infant bed) fee: GBP 1.0 per night
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express London Excel Hotel
  • Holiday Inn Express Excel Hotel
  • Holiday Inn Express London Excel
  • Holiday Inn Express Excel
  • Holiday Inn Express London - ExCeL England
  • Express London Excel, An Ihg
  • Holiday Inn Express London ExCeL
  • Holiday Inn Express London ExCeL an IHG Hotel
  • Holiday Inn Express London - ExCeL, an IHG Hotel Hotel
  • Holiday Inn Express London - ExCeL, an IHG Hotel London
  • Holiday Inn Express London - ExCeL, an IHG Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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