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4.1 out of 5

"Quick reception helpful staff voucher when room cleaning not required " More

By a verified traveller on Sat 07 Mar 2020

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£58* Per night/room 10 Oct - 11 Oct

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The great public transport around ibis London Shepherds Bush – Hammersmith gets high marks from our customers. During your stay, you're just a quick walk from Shepherd's Bush Empire. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 128 rooms. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, coffee makers and showers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests have great things to say about the proximity to shopping and the comfortable guestrooms
  • Just a 5-minute walk from Shepherd's Bush Empire and 8 minutes on foot from Shepherd’s Bush Market
  • Pets welcome for a fee (restrictions apply)

ibis London Shepherds Bush – Hammersmith ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis London Shepherds Bush – Hammersmith

Everyone (6) Couples (5) Family (2)
4 out of 5
Quick reception helpful staff voucher when room cleaning not required

Posted by , from Shropshire on 7 Mar 2020

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3 out of 5

Posted by on 7 Feb 2020

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5 out of 5
Convenient location. Pleasant, welcoming staff. Have stayed here quite a few times, because of the friendly staff.

Posted by on 31 Jul 2019

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4 out of 5
The hotel is in a good location close to multiple transport links. Check in was quick and easy. Room was basic but clean. Bed was comfortable. The only faults seemed to centre around the bathroom. Shower was terrible. Poor water pressure and only just about warm. Only 1 towel each provided so you have to use it as a hand towel then use it damp after your shower while your wet hair drips down your back. The towels that were provided seemed very old, thin and threadbare.

Posted by , from Glasgow on 12 Jul 2019

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4 out of 5
Perfect cheaper London stay that had everything we wanted, very friendly staff, nice breakfast and a comfy bed and a few minutes from the nearest tube station, happy days

Posted by on 22 Jun 2019

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3 out of 5
Breakfast was lovely although bacon was awfully crispy. Bed was rock hard as were the pillows. Air cooling system didn’t work due to the hotel thermostat still being set to winter, phoned room service he said he’d see if there was any fans but didn’t get back to us = no sleep

Posted by on 24 Apr 2019

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4 out of 5
Check in was a bit confusing as it wasn’t clearly sign posted and there was nobody on it when we got there so you had to shout someone from the bar (which was next to it). However it was simple when someone was with us and once complete the rest of the hotel was what you’d expect of an ibis and good for what we needed it for.

Posted by on 17 Feb 2019

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4 out of 5
Staff excellent and rooms clean. Close to shopping centre and ideal for Olympia (15 minute walk)

Posted by on 24 Dec 2018

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3 out of 5

Good location for transport links

No WiFi available during the stay. No bath towels. Not enough milk for drinks.

Posted by , from Gloucester on 21 Jan 2018

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5 out of 5

short stay

Pros: Very close to where we needed to be.
Cons: Nothing
Location: Everything nearby, bye cinema, Westfield shopping centre which as 350 shops!
It was a short stay for us, right near to the Westfield shopping centre and also the W12 shopping centre, it had everything atound the hotel that you would ever need. Would definitely recommend.

Posted by , from cambridge on 1 Feb 2017

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About the ibis London Shepherds Bush – Hammersmith

Location 3 - 5 Rockley Road, London, England W14 0DJ

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. The eco-friendly ibis London Shepherds Bush – Hammersmith also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star London hotel is smoke free.

  • 128 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: London Shepherd's Bush Station (1.1 km / 0.7 mi)
  • Metro station: Shepherd's Bush Underground Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Shepherds Bush – Hammersmith offers 128 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • LCD television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to noon.

Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.45 for adults and GBP 5 for children (approximately)
  • Self-parking fee: GBP 11 per day
  • Pet fee: GBP 10 per pet, per day
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis London Shepherds
  • ibis London Shepherds Bush – Hammersmith Hotel
  • ibis Shepherds
  • ibis Shepherds Bush
  • ibis Shepherds Bush Hotel
  • ibis Shepherds Bush Hotel London
  • ibis Shepherds Bush London
  • London ibis Shepherds Bush
  • Shepherds Bush ibis
  • Shepherds Bush London
  • Ibis London Shepherds Bush England
  • ibis London Shepherds Bush – Hammersmith London
  • ibis London Shepherds Bush – Hammersmith Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.