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Hotel Description

Our customers tell us that they enjoy the convenient parking at The New London Carlton Hotel & Service Apartments. During your stay, you'll be close to Regent's Park. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 25 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Self-parking available for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests speak favourably about the comfortable guestrooms and the convenient parking
  • Just a 4-minute drive from Baker Street and a few minutes from Regent's Park
  • Airport shuttle service available for a fee

Luxury Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Luxury Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Single Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 4 Max

The New London Carlton Hotel & Service Apartments ratings based on 3 verified reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The New London Carlton Hotel & Service Apartments

Everyone (3)
3 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by TNLCH

thank you for your feed back

3 out of 5

Siisti hotelli lähellä metroa

Huone siivottiin päivittäin. Mukavuutta lisäsi huoneen tilavuus, isot erillissängyt ja vehreä näkymä kadulle. Regent's Park oli kävelymatkan päässä. Miinuksia oli:Kylpyhuoneen liukuovi kolisi, kun sen avasi ja keittiöpisteen vesihana oli irti eikä siitä tullut vettä. Kesti kaksi päivää ennen kuin hana korjattiin.

Posted by , from Helsinki on 19 May 2018

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Comment from Hotel Management

7 Jun 2018 by TNLCH

Thank you for your feedback. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

2 out of 5
Das Hotel ist gut gelegen da der Bus vor dem Haus direkt in die Oxfordstreet fährt. Frühstück war sehr wenig und keine Auswahl. Bedienung unfreundlich.

Posted by on 6 Apr 2017

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About the The New London Carlton Hotel & Service Apartments

Location 120 Maida Vale, London, England W9 1QA

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at The New London Carlton Hotel & Service Apartments. Parking is available for a fee. This 3-star London hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (28.1 km / 17.5 mi)
  • Train station: London Kilburn High Road Station (0.5 km / 0.3 mi)
  • Metro station: Maida Vale Underground Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The New London Carlton Hotel & Service Apartments offers 25 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The New London Carlton Hotel & Service Apartments has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 48 per person (one-way)
  • Self-parking fee: GBP 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Carlton Hotel & Service Apartments
  • New London Carlton Hotel & Service Apartments
  • New London Carlton Service
  • New London Carlton Hotel Service Apartments
  • New Carlton Hotel Service Apartments
  • The New London Carlton Hotel Service Apartments
  • Carlton Service Apartments
  • The New London Carlton Hotel & Service Apartments Hotel
  • The New London Carlton Hotel & Service Apartments London
  • The New London Carlton Hotel & Service Apartments Hotel London

You should know

  • The New London Carlton Hotel & Service Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.